Overview:

Welcome to Building Great Experiences podcast, with your host ⁠⁠⁠⁠Drew Burdick a 15-year veteran in Customer Experience and Managing Partner at StealthX⁠⁠⁠⁠.

This is a show dedicated to sharing how brands are bringing insanely great human-centered experiences to life with strategy, design & technology.

Episode Details:

In this episode, Drew interviews Beth Jackson, Founder at Talent Development Specialists. They explore the critical relationship between employee experience, customer experience, and organizational culture. They discuss the importance of talent development, the nuances of change management, and how a resilient culture can foster innovation and learning. The dialogue emphasizes the need for organizations to engage employees in the change process and to view culture as a dynamic entity that evolves through actions and shared experiences.

Get the resources:

Beth shared some helpful resources in the podcast. You can grab them free at https://slthx.co/talent-development

Connect w/ Beth Jackson:

Connect w/ Drew & StealthX: