Hardware founders obsess over getting a device into customers' hands, but the real margin killer is often what happens when it comes back. In this episode, Lucas and Luna dissect the economics of reverse logistics — the invisible supply chain that handles returns, repairs, recycling, and warranty claims. We look at why handling a single returned item can cost more than manufacturing the product itself, using concrete examples from consumer electronics and robotics to show how bad return processes destroy profitability. If you are building physical products, understanding the flow of goods backward is just as critical as the forward shipment.
#ReverseLogistics #HardwareStartups #SupplyChainManagement #CircularEconomy #ProductReturns #ManufacturingTech #BusinessStrategy #FexingoBusiness #BusinessPodcast #OperationsManagement #CustomerExperience #ProfitMargins #SustainableTech #RoboticsIndustry #ConsumerElectronics #WarrantyClaims #Remanufacturing #LogisticsOptimization