In this Hasty Treat, Scott and Wes talk about feedback and criticism in the web industry.

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Show Notes

4:00 - Getting Feedback

• Don’t assume malice - tone is easily lost in digital communication
• Don’t take it personally
• Evaluate the feedback through the eyes of who it’s coming from
• Look for the truth in the feedback
• Be open to feedback

15:15 - Giving Feedback

• Don’t be negative - phrase your feedback in positives
• Don’t give unrequested feedback
• Explain the why behind your feedback
• Don’t be rude or an asshole
• Use Tools and Standards for Code Quality
• Give an opportunity to improve
• Explain the “why” behind the feedback
• Sandwich criticism with something positive
• When things are heated, try to diffuse the situation
• Give frequent positive feedback

Links

• Tweet from Dan Blundell
• Tweet from Dan vs Code
• Manager Tools’ Feedback Model
• Elon Musk on The Joe Rogan Experience

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