University of California Press (2024)

This week on CounterSpin: The power of the algorithm is ever clearer in our lives, even if we don’t understand it. You might see it as deciding what you see on social media sites, where maybe they get it wrong: You don’t actually want to see a lot of horror movies, or buy an air fryer; you just clicked on that once.

But algorithms don’t only just guess at what you might like to buy; sometimes they’re determining whether you get a job, or keep it. Some 40 million people in the US use online platforms to find work, to find livelihood. The algorithms these platforms use create an environment where organizations enact rules for workers’ behavior, reward and sanction them based on that, but never allow workers to see these accountancies that make their lives unpredictable, much less work with them to develop measurements that would be meaningful.

Hatim Rahman has been working on this question; he’s assistant professor of management and organizations at the Kellogg School of Management at Northwestern University. And he’s author of a new book about it: Inside the Invisible Cage: How Algorithms Control Workers, forthcoming in August from University of California Press.

Transcript: ‘The Design of These Systems Keeps People in Opposition to Each Other’

Plus Janine Jackson takes a quick look back at recent press coverage of climate disruption.