“It's really important to not be subjective in your hiring.”  –  Danielle Mulvey

In today’s episode, we welcome, Danielle Mulvey. Danielle Mulvey is a former flight attendant-turned-entrepreneur who has cracked the code on recruiting, hiring, and retaining what she refers to as “5-Star Employees”. Never one to settle for average, Danielle has scaled her several companies to over $50 million in annual revenue while spending less than 10 hours each week overseeing their operations. Danielle’s own team of trusted 5-Star Employees provides her with the freedom to spend the rest of her work-week guiding other entrepreneurs through podcasting, workshops, and community curating. In addition to running her companies and assisting other entrepreneurs, Danielle is the Chief Curator of The ALL IN Company Community, which strategically advises other entrepreneurs on attracting and hiring 5-Star Employees. She has been developing, testing, and sharing these ideas for more than 10 years now, with a staggering 90% success rate! Danielle attributes this success to her undeniable gift to identify and nurture 5-Star Employees. She knows that in order to succeed, leaders need to get comfortable with the uncomfortable and go all in on their employees, who will reciprocate and go all in on the company.

 [00:01 - 02:32] Who is Danielle Mulvey?

• Zack introduces his guest, Danielle Mulvey!
• She is the Chief Curator of “The ALL IN Company” community, which strategically advises entrepreneurs on attracted in hiring 5-Star Employees

[02:33 - 13:42] Having A Checklist Is Key To Ensuring Phenomenal Experience

• The importance of having processes and systems documented in an organization to ensure consistency, accuracy, and predictability in results
• Hiring employees who are able to hit the ground running and have a purpose in the company from the start
• Regularly auditing systems to ensure they are still effective
• The process of hiring and retaining 5-Star employees
• Many businesses are only successful at hiring 5-Star employees about 25% of the time
• Utilizing a 5-Star employee rating system to find and hire the best candidates

[13:43 - 30:31] How To Hire The Right People For Your Business

• How a 3-star employee is just in the wrong position, in the wrong job, or on the wrong bus, and how it can be dangerous for business
• Hiring the right people for your business
• The criteria that make up the employee rating system:
• Performance
• Attitude
• Communication
• Teamwork
• Citizenship

[30:32 - 35:02] Closing Segment

• Danielle advises listeners to never settle and her company can help you find and hire the best employee   
• Connect with Danielle (links below)
• Join us for Tactical Friday!
• Head over to myvoicechallenge.com to find out how you can discover your voice, claim your independence, and build that thriving business that you've always wanted!

Key Quotes:

“I believe the employer has a greater responsibility to make sure that they're really understanding what they need exactly in a candidate, what they also don't want in a candidate. And, using that filter and litmus test, “The 5-Star employee rating system”, to make sure that they're not making that mis-hire.” - Danielle Mulvey

“Using a process and system checklist for recruiting and hiring. And using objectivity when you hire is super important.” - Danielle Mulvey

Connect with Danielle

Website: Danielle Mulvey

LinkedIn: Danielle Mulvey

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