Service Market Fit

He built a UX agency with a website


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In this episode of Service Market Fit, I talk with Jamie Gerrard, founder of 2020 Digital, who built an 8-year consulting business with no outbound, no paid ads, and no website for the first 4 years. Jamie shares how he made the leap from agency life and SaaS startups to running his own UX + product consulting shop — and how consistent networking, community talks, and thoughtful LinkedIn posts created a steady pipeline of inbound clients. If you're an independent consultant or thinking of launching your own services business, Jamie's slow, intentional, no-hustle approach will make you rethink what sustainable growth can look like.

💡 Key Takeaways: • You don’t need a website or ads to grow — relationships compound • The slow, deliberate, high-trust route is underrated • Use LinkedIn as a testing ground, not just a portfolio • Build talks like comedians test bits — iterate & go on “tour” • Optimize for time, not just income

🔗 Links & Resources:

🌐 Learn more about 2020 Digital: https://www.2020.digital/ 💼 Jamie on LinkedIn: https://www.linkedin.com/in/jamiegerrard/

📲 Follow Gia & The Show Learn more about Gia: https://getgia.ai 💼 LinkedIn: https://www.linkedin.com/company/getgia/ #ServiceMarketFit #Consulting #UserExperience #ProductDesign #Solopreneur #ReferralMarketing #LinkedInStrategy #Entrepreneurship #JamieGerrard #Gia

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Service Market FitBy Tukan Das