Healey Brothers Pod

In this Employee Spotlight, we sit down with Shawna from our Customer Care Center, who has been with Healey for over 11 years. She shares her journey through the company, what makes the Customer Care Center such an important part of our team, and how training has played a key role in her success. Shawna also gives her thoughts on the future of AI in customer service and how it can help us become more efficient while keeping our personal touch.

Back in April at the 2025 New York International Auto Show, we had the rare chance to talk with a brand representative about one of the wildest cars there — a street‑legal race car built for pure performance. Four months later, it’s still one of the most unforgettable cars we’ve seen all year.

In this episode, Jason Healey, Andrew Green, and Nicky Paraggio dive deep into the evolving world of in-car infotainment, centered around Apple CarPlay Ultra and the bigger battle over who owns the driver experience. From GM’s decision to phase out CarPlay in certain EVs to why Hyundai and Kia are all-in on Apple’s full-screen takeover, the crew explores what’s at stake for automakers, dealers, and drivers. They discuss how Apple’s demand for data may be the real roadblock, why some brands refuse to give up control of the dashboard, and how this shift might impact the future of design, diagnostics, and even dealership service visits.

Whether you’re a die-hard Apple fan or just want your volume knob back, this conversation breaks it all down in plain English.

Flat rate pay is one of the most debated topics in the automotive world — is it a path to higher earnings or a system stacked against techs? In this episode, we break down what flat rate pay really is, why it exists, and how technicians can thrive in it. From real-world examples to the pros, cons, and common misconceptions, we unpack it all. Plus, tips for making the most of flat rate and how it can benefit both techs and customers. Whether you love it or hate it, this conversation is for you.

The federal tax credit for used electric vehicles is set to expire on September 30, 2025 — but what does that mean for used EV values? In this episode, we take a look at the current state of the used EV market, how these vehicles have been holding their value, and what could happen when the tax credit is gone. Will prices jump as buyers rush in, or will they drop with lower demand? Join us as we break down both sides of the market and what we’ll be watching after the deadline passes.

In this episode, we sit down with Jason Healey of Healey Brothers Auto Group and Justin Friend from Dealers United to unpack the live seminar they hosted at NADA: “Exploring 17 Battle-Tested Social Ads.”

Together, they break down real-world strategies and creative content that helped drive over 11,000 leads and keep average cost-per-sale under $200. From full-funnel ad planning to building an internal content team, and from hyper-targeted retargeting strategies to customer-first creative, this episode covers the exact approach that’s helped Healey Brothers stand out across multiple platforms.

Whether you’re a dealer, marketer, or curious listener, this is a behind-the-scenes look at what makes a modern automotive social media strategy work—and how you can apply it.

What’s it really like to own the Silverado EV? In this episode, we sit down with one of our own team members — a proud Silverado EV driver — to talk about life with the all-electric truck. From first impressions to daily use, charging, and why they say it’s the most impressive GM vehicle they’ve ever driven, this conversation gives you a real-world look at EV ownership from someone who lives it every day.

Whether you’re EV-curious or a loyal GM fan, this episode is full of insights that might just change how you think about electric trucks.

Ever wonder what it’s really like to run a car dealership? In this episode, we sit down with Lou Roselli, General Manager of our Chevrolet store, to get a behind-the-scenes look at what goes into leading a successful team and delivering a top-tier customer experience. From how he got his start in the industry to what a typical day looks like as GM, Lou shares the wins, the challenges, and the leadership lessons that have shaped his journey. Whether you’re in the business or just curious about the people behind the brand, this episode offers an honest and insightful look at life behind the wheel of a Chevy store.

In this Employee Spotlight episode, we sit down with Vic, one of our Master Platinum technicians at Healey Hyundai. With nearly two decades of experience, Vic shares his journey from working in car washes and fast food to becoming a certified Master Technician. Hear how he started turning wrenches at age 20, why he joined Healey in 2017, and what it took to reach the top ranks of certification. This is a great listen for anyone curious about the technician career path or looking to learn from someone who’s built it from the ground up.

Artificial Intelligence is no longer a futuristic idea — it’s already reshaping the automotive world. In this episode of The Healey Brothers Pod, we dive into how AI is being used across the industry today, from marketing and customer service to internal operations like call centers and content creation. Our hosts share how dealerships like ours are using AI tools to improve efficiency, enhance the customer experience, and stay ahead of the curve. Plus, we explore where this technology is headed and what it means for the future of automotive retail.

Whether you’re in the industry or just curious about where AI is going, this is an episode you won’t want to miss.