Our guest this week is Nancy Kay Coy, a founder, CEO, lender, and strategist working across healthcare finance, patient lending, portfolio performance, patient affordability, and business growth for 25+ years. She is the creator of The Money Conversation Framework™ — a compliance-ready operating system designed to standardize how financial conversations happen across locations, roles, and patient profiles without pressure, sales tactics, or regulatory drift. She is the creator of Stop Selling Dammit and host of Inside the Business with Nancy Kay Coy, with a focus on patient affordability, payment workflows, leadership, and better business conversations.

Our agency rainmaker of the week is Sharon Toerek. Sharon founded Toerek Law to help U.S. independent marketing, advertising, digital and communications agencies protect their assets and turn their ideas into revenue. Sharon created Toerek Law to fill a gap she saw in the agency industry – focused, industry-specific legal guidance that was designed to help independent agencies thrive.Highly invested in the agency community, Sharon is an approved participant on the American Association of Advertising Agencies (4A’s) Legal Consultants Panel and a member of the 4As Experts Network. She has served as President of the American Ad Federation (AAF), Cleveland. She is a frequent speaker at agency industry events, including the AdAge Small Agency Conference, Mirren Live, INBOUND, Content Marketing World, MAICON, and the Build a Better Agency Summit. She created the Legal + Creative. Agency Protection System, a comprehensive legal education subscription and legal toolkit for independent agencies. She created and has hosted over 320 episodes of the agency-focused podcast The Innovative Agency, a podcast about innovation and trends in the agency world.Sharon provides proactive, strategic counsel to communications, marketing, advertising, digital, and creative agencies on legal and business issues they face continually in their work, including: agency-client relationships, including agency service contracts; agency-freelancer and agency strategic alliance relationship management; trademark and brand protection matters; copyright protection, licensing, and transfer of creative content; influencer marketing negotiations and content marketing legal compliance; advertising law review; and AI policy and risk management for agencies.https://indiebooksintl.comSeason 4, Episode 36

Our guest this week is Kwami Ngaojia, Chief Relationship Officer at Beard & Bowler. He helps medtech marketing & comms teams build credibility by capturing real-world impact through mini-documentary patient testimonials.He leads the relationship side of the work, aligning stakeholders early & guiding patient interviews with a patient-first, consent-forward, compliance-aware approach. His background in the military & case management trained him to earn trust quickly, stay calm in high-stakes conversations, & create space for emotionally honest stories that still feel brand-safe.The result is content that never feels scripted or salesy, but still works where you need it to work: website credibility, campaign cutdowns, conference screens, internal buy-in, & sales enablement.

Our guest this week is Josh Anderson, the owner of the MKTG Reboot and host of the Making BIG Shifts podcast. With over a decade (since 2013) in strategic marketing, Josh has worked with 50+ companies across industries—including biotech, healthcare, SAAS, B2B products, and business consulting—to rebuild their marketing systems, scale growth, and bring clarity to the chaos. His clients have landed book deals and bylines in Forbes. He has helped increase lead generation by 280%, lift marketing ROI by 30% within 6 months, and deliver a 150% bottom-line increase following a strategic overhaul of operations and brand. He's here to guide you through the process, clarify what matters, and focus on results.

Our guest this week is Brandon Hamilton, a "pracademician" (Salipante and Aram, 2003): a part-time faculty member, a business strategist, an organizational engineer, operations analyst and an information architect... a consultant who helps organizations align their scope, policies, procedures, processes, and information technology infrastructures to ISO 27001 and ISO 38500 guidelines. He assists management teams in designing organizational structures and decision-making frameworks to support the operations of organizations. He is an author, playwright, actor, radio personality, and television personality.He specializes in business information systems that improve enterprise production processing to align with national and international benchmarks.He oversees all phases of projects, including estimating, managing budgets, assessing risks, and earned value reporting.He helps businesses create a learning infrastructure based on intelligence built on customer behavior.He manages new product development processes from ideation to commercialization to successfully bring products and services to market.

Our guest this week is Ryan Lilly, who leads MWW Health, one of the world’s leading independent, integrated PR agencies. He has more than 15 years of experience working with healthcare organizations of all shapes, sizes, and stages. He is an adept strategic consultant and communicator who consistently delivers high-impact results for clients that drive business success. Prior to joining MWW, Lilly founded and led Matter Health, the 50+ person healthcare division of Matter Communications. Over the course of his career, Lilly has led comprehensive PR and marketing programs for health systems, health tech vendors, pharma and device manufacturers, and consumer health and wellness brands. He holds a B.S. in Media Studies from Radford University and an M.A. in Public Relations and Advertising from Suffolk University.

Our guest this week is Blair Thielemier, PharmD, pharmacist, entrepreneur, and founder of Pharmapreneur Academy, the go-to resource for pharmacists ready to practice at the peak of their profession. Blair is a thought leader in pharmacist-led medical billing, value-based care, and integrating pharmacy into multidisciplinary care teams. When she isn't advancing the profession, you'll find her gardening, trying new plant-based recipes, or spending time with her three kids.

Visit https://pharmapreneuracademy.com or connect with Blair on LinkedIn, Instagram, Facebook, and YouTube to stay connected.

Our guest this week is Dr. DeLon Canterbury, PharmD, BCGP, geriatric pharmacist, TEDx speaker, and CEO of GeriatRx — a consulting practice dedicated to improving medication safety for older adults. A graduate of the University of North Carolina Eshelman School of Pharmacy, Dr. Canterbury founded GeriatRx after a deeply personal experience watching his grandmother rapidly decline due to erroneously prescribed duplicate medications — a preventable tragedy that solidified his calling to protect the most vulnerable patients in our healthcare system. Named one of the Top 50 Most Influential Pharmacists in the U.S. and a 2024 Advocate on Aging, Dr. Canterbury is a nationally recognized voice for deprescribing practices and reducing medication-related harm. With preventable medication errors costing nearly $21 billion annually, his work equips clinicians, caregivers, and families with the tools to deliver safer, more personalized care for aging populations.

Visit https://www.geriatrx.org to learn more or connect with Dr. Canterbury to stay connected.

Our guest this week is Rosa Hart, RN, BSN, SCRN, author of Speak Up, Start Now and international award-winning podcaster dedicated to proving that nurses have something powerful to say — when they learn how to say it. A Stroke Certified Registered Nurse with over twelve years of experience guiding stroke survivors and their families from the ICU through outpatient recovery, Rosa is a sought-after national speaker on brain health, patient education, and the power of nurses' voices in media.

Speak Up, Start Now — https://www.amazon.com/Speak-Start-Now-Rosa-Hart-ebook/dp/B0FYR3GZBT

Visit https://nurserosaspeaks.com or connect with Rosa on Instagram (@nurserosaspeaks) and LinkedIn to stay connected.

Our guest this week is Joseph Heiderscheit, author of AUTISM 1st™: From Chaos to Conduction. For more than fifteen years, Joe has provided psychotherapy and family-centered psychoeducation for children and families navigating autism spectrum disorder, holding dual licensure as a Licensed Professional Clinical Counselor and Licensed Professional Art Therapist, along with registration as a Sandplay Therapy Practitioner. His groundbreaking AUTISM 1st™ model is built on a simple but powerful insight: a person with autism operates like a train, requiring fixed schedules, tracks, and a conductor to thrive, in a world that expects everyone to navigate like a car on an open road. His illustrated guidebook gives parents and providers the seven practical tools to build that infrastructure at home, in the family, and in the community. Joe is especially passionate about family unity, community inclusion, and ensuring that no neurodivergent individual has to face this journey alone. When he isn't in the clinic, you'll find him doing RAKU pottery, traveling, or camping.AUTISM 1st™: From Chaos to Conduction — https://autism-1st.myshopify.comVisit https://www.transformationsllc.net/autism or contact Joe at [email protected] to stay connected.