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This episode features an interview with Kellie Goodson, Chief Engagement and Experience Officer at ATW Health Solutions. Kellie shares her journey from the hospitality industry to healthcare, where she spent over two decades working on quality improvement initiatives. She discusses how her background in hospitality shaped her approach to patient experience and the importance of data in advancing health equity. Throughout the conversation, they explore the intersection of patient care, healthcare management, and the role of data in addressing disparities in health outcomes.
By Telligen QI ConnectThis episode features an interview with Kellie Goodson, Chief Engagement and Experience Officer at ATW Health Solutions. Kellie shares her journey from the hospitality industry to healthcare, where she spent over two decades working on quality improvement initiatives. She discusses how her background in hospitality shaped her approach to patient experience and the importance of data in advancing health equity. Throughout the conversation, they explore the intersection of patient care, healthcare management, and the role of data in addressing disparities in health outcomes.