Michael chats with Tim Boyle, Director of Sales and Business Development at REVA Global Medical. Together, they discuss the biggest inefficiencies in medical practices that virtual assistants are uniquely positioned to solve, necessary steps providers should take to identify tasks to delegate to virtual assistants, REVA Global Medical's key safeguards to ensure clients remain compliant and keep patient information secure, where the roles of virtual assistant and remote staffing are headed, and much more.

Visit REVAGlobalMedical.com to learn more and schedule a demo.

Michael chats with Brandy Thompson, CEO and Co-Founder of benefitbay®. Together, they discuss "broker-first" tech and the launch of benefitbay, direct carrier integrations for open enrollment, benefitbay's unique talent strategy and its measurable impact on the employee experience, how benefitbay has integrated ICHRA compliance and subsidy transparency into its UX, and much more.

Connect with Brandy on LinkedIn or via email at [email protected].

Michael chats with Anthony Romano, Founder and Chief Visionary Officer of ProfiHitch, about how his company is reshaping healthcare recruitment in Florida. They discuss how ProfiHitch enables job seekers to confidentially explore skills-based opportunities, how its unique Career Love Language feature creates more personalized and lasting matches, and why employers and staffing agencies are responding positively to this new model. Anthony also shares his vision for expanding ProfiHitch and what the future of healthcare hiring could look like.

Learn more at ProfiHitch.com or contact Anthony at [email protected].

Michael chats with Jennifer Jones-McMeans, Divisional Vice President of Global Clinical Affairs at Abbott's cardiovascular business. Together, they discuss what peripheral artery disease (PAD) is, warning signs of PAD, how PAD affects patient life, how to prevent the disease, treatment options, and much more.

Learn more about PAD, symptoms, risks, and treatments at PAD-info.com.

Michael chats with Robert-Jan (RJ) Verheggen, Co-founder and Global Growth Director at Klippa. Together, they discuss how Klippa's AI-powered automation processes can bolster healthcare operational functions, such as invoice handling; how AI is helping healthcare professionals combat staff shortages and focus on patient care; how Klippa is helping health systems overcome barriers to AI adoption; what's next for AI in healthcare; and much more.

Michael chats with Dr. Michael Docktor, pediatric gastroenterologist, digital health innovator, and CEO of Dock Health. Together, they discuss how AI is reshaping the operational fabric of healthcare. Docktor unpacks common myths about AI's role in clinical settings, explains how Dock powers the invisible but critical workflows between systems, and explores how human-led, AI-supported operations can reduce burnout, improve administrative processes like referrals, and unlock real ROI. He also shares why Dock isn't just another EHR plugin or project tracker—it's a productivity platform purpose-built for the complexity of care delivery.

Michael chats with Max Silber, Vice President of Mobility and IoT at MetTel. Together, they discuss the role of copper-based landlines in today's daily hospital operations, transitioning those systems to digital alternatives, how MetTel is helping hospitals navigate those transitions, how hospitals can plan for modernization, and much more.

Michael chats with Zed Williamson, Founder and CEO of Physician Growth Accelerator. Together, they discuss constraints throttling a practice's revenue or capacity, Zed's neuroscience-based approach to patient acquisition and team alignment, the disconnect between what practices think they need and what they actually need, why traditional marketing tactics fall short for medical practices, and much more.

In the final episode of our series with MedCerts, Michael chats with Jennifer Kolb, Vice President of Partnerships and Workforce Development at MedCerts, and Lauren Morency, BSN, RN, CNOR, RN Director of Perioperative Services at Southern New Hampshire Medical Center. Together, they offer some background on SNHMC and Morency's varied role; MedCerts' mission and some of the organization's new partners offerings; how the partnership between SNHMC and MedCerts came to be and how it helped to fill essential workforce gaps at SNHMC; and much more.

This episode is sponsored by MedCerts. Visit partners.medcerts.com to learn more.

Michael chats with Elevsis Delgadillo, Senior Vice President of Customer Success at KeenStack. Together, they discuss KeenStack's mission, how healthcare IT organizations support other organizations' digital transformations, how to foster successful IT change initiatives, how KeenStack expertise in implementing ServiceNow's AI-powered solutions enables digital transformation in healthcare, and much more.