In this episode, Joy welcomes multifaceted health IT expert Juliette Nwagbara, who shares her journey and contributions to the field of health IT. Juliette wears numerous hats as a project manager at a health IT AI company, an instructor in health IT at UT Austin, and the founder of RHIA Essential, where she prepares future professionals for the RHIA certification. She discusses the significance of the RHIA certification, administered by AHIMA, which validates expertise in patient data governance, law, data standards, and project management. Juliette's mission is driven by her own challenges in finding support while studying for the RHIA exam, leading her to create resources that make learning engaging and accessible. She emphasizes the transformative power of health IT education in providing confidence, knowledge, and opening up diverse career paths for her students. Juliette's personal journey from discovering health IT amidst career uncertainty to becoming a passionate educator and advocate for the field underscores the impact of dedication and the desire to give back to the community.