On this week’s episode of Healthcare 360, Dr. Rob Fields continues his conversation with Neel Shah, MD, MPP, Chief Medical Officer at Maven Clinic and former BIDMC obstetrician-gynecologist.

Dr. Shah dives into how rapidly evolving technologies like generative AI, clinical decision tools, and digital health platforms are reshaping the future of care. They discuss why innovation in healthcare “moves at the speed of trust” and why digital tools must complement human empathy. Dr. Shah also shares striking examples from obstetrics, including new capabilities in labor prediction and early detection of preeclampsia, illustrating how fast the field is advancing.

On this week’s episode of Healthcare 360, Dr. Rob Fields speaks with Neel Shah, MD, MPP, Chief Medical Officer at Maven Clinic, the world’s largest virtual clinic for women’s and family health. Before joining Maven, Dr. Shah served as an obstetrician-gynecologist at Beth Israel Deaconess Medical Center, taught at Harvard Medical School, and founded Costs of Care, a nonprofit focused on healthcare affordability and equity.

This episode explores Dr. Shah’s journey from frontline medicine to leading innovation in digital health. He discusses how technology and human connection can coexist to transform the experience of pregnancy and parenthood—and why building trust and empathy remain central to advancing maternal health.

On this week’s episode of Healthcare 360, Dr. Rob Fields speaks with Kumba Adia Hinds, MD, MPH, Medical Director of Virtual Primary Care at Beth Israel Lahey Health. Before directing BILH’s new Virtual Primary Care program, Dr. Hinds built a career grounded in public health, leadership, and family medicine. This episode explores her journey from industry to clinical care, the inspiration behind BILH’s bold move into virtual primary care, and how this model aims to increase access, equity, and flexibility.

On this week’s episode of Healthcare 360, Dr. Rob Fields speaks with Paul Sagan, senior advisor at General Catalyst, Board of Directors of Moderna and BIDMC trustee. With a background that spans journalism, internet infrastructure, and healthcare investment, Paul brings a unique lens to innovation and value in health care. This episode explores the evolution of health tech investment, the importance of thoughtful disruption, and how health systems and tech leaders can work together to create meaningful, lasting change in patient care.

On the second part of this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields continues his conversation with Jørn Christoffer Emborg and Casper Grove Petersen from Innovation Center Denmark in Boston. Jørn, an engineer with a background in manufacturing and health tech startups, and Casper, a physician and former CEO of a space medicine company, now work to strengthen healthcare innovation between Denmark and North America. This episode explores the creation of the Hospital Innovation Alliance, opportunities for AI and data-driven breakthroughs, and how differences in healthcare culture, financing, and incentives shape innovation, trust, and patient care.

On this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields speaks with Jennifer Cullen, President of Behavioral Services at Beth Israel Lahey Health. With a background that spans clinical social work, health system leadership, and behavioral health strategy, Jen shares how her passion for mental health care has shaped her career and vision, and the future of mental health care at BILH.

On the first part of this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields speaks with Jørn Christoffer Emborg and Casper Grove Petersen from Innovation Center Denmark in Boston. Jørn, an engineer with a background in manufacturing and health tech startups, and Casper, a physician and former CEO of a space medicine company, now work to bridge healthcare innovation between Denmark and the U.S. This episode explores their career journeys, insights into the Danish healthcare system, and the role of international collaboration in advancing innovation, health equity, and patient care.

This week on Healthcare 360, Dr. Rob Fields interviews several primary care physicians during BILH Primary Care Day. We talk about the challenges but also the promise and the mission of primary care and why, despite everything going on in healthcare and in the world, these clinicians still choose primary care.

Episode Guests:

• Nidhi Sharma, MD
• Suzanne D. Saindon, DO
• Lydia A. Flier, MD
• Shannon R, Healy, NP
• Clara Cabrera, MD
• Ivan Yordanov Boyadzhiev, MD
• Kumba Adia Hinds, MD, MPH
• Alexander H. Asch, DO

On this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields speaks with Alex Barker, President of the Beth Israel Lahey Medical Group. With a background in law and experience in the Navy, Alex shares his journey into healthcare leadership, the evolving landscape of medical group management, and his vision for the future of patient care. This episode explores his career path, the challenges of leading a large physician network, and what it takes to drive meaningful change in healthcare.

On this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields speaks with Sandhya Rao, MD, Chief Medical Officer and Senior Vice President at Blue Cross Blue Shield of Massachusetts. Before her current role, Dr. Rao served as the vice president of clinical strategy at Haven, the healthcare organization formed by Amazon, JP Morgan Chase, and Berkshire Hathaway. This episode dives deep into her career journey, the evolving relationship between healthcare providers and payers, and how innovation and collaboration can drive meaningful change in the industry.