Healthcare 360

On this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields speaks with Keren Wilson, DO, a family physician specializing in obesity medicine at Beth Israel Lahey Health. This episode explores how obesity is better understood as a chronic disease rather than a lifestyle issue, the importance of early intervention in childhood, and how new treatments are helping patients feel understood and supported while improving long-term health outcomes.

On this week’s episode of Healthcare 360, Dr. Rob Fields speaks with James G. Naples, MD, an ENT specialist at BIDMC. Dr. Naples shares how a memorable patient interaction sparked his interest in understanding the hidden factors that influence physician performance. This episode explores how lessons from sports analytics could reshape the way healthcare thinks about performance, the role of human factors like mindset and focus, and how a more intentional, data-informed approach could help improve outcomes across the system.

On this week’s episode of Healthcare 360, Dr. Rob Fields speaks with Scott Herndon, Chief Financial Officer at Beth Israel Lahey Health. With more than two decades of experience across diverse health systems, Scott shares insights from his journey in healthcare finance and what led him to BILH. This episode explores the evolving role of the CFO, the financial challenges facing today’s healthcare systems, and how strategic investment, partnerships, and emerging technologies like AI are shaping the future of care delivery.

This week on Healthcare 360, Dr. Rob Fields speaks with seven primary care physicians from across the system during BILH Primary Care Day 2026. The discussion spans core principles of care, workforce development, and advancing equity, offering insight into the purpose and commitment that guide our physicians’ work every day.

Episode Guests:

• Wendy Storch, RN
• Gabriel Paul Kondrotas, PA
• Kuon S. Lo, MD
• Andrea Julian, NP
• Beth Korhonen, RN
• Laura Frasier, BSN, RN
• Parth A. Patel, PA

On this week’s episode of Healthcare 360, Dr. Rob Fields, speaks with Amanda Powell, MD, Chair of the Division of Lifestyle Health, and Dr. John Marshall, Vice President of Clinical Pharmacy Services at Beth Israel Lahey Health.

This episode explores how GLP-1 medications are transforming the landscape of obesity treatment and the broader implications for metabolic health, clinical care, and healthcare costs. Dr. Powell shares her pioneering journey in obesity medicine from culinary roots to building a comprehensive, patient-centered lifestyle health program. Dr. Marshall discusses the evolving role of clinical pharmacists in optimizing obesity care and medication persistence. 

On this episode of Healthcare 360, Dr. Rob Fields sits down with Amy Leigh Miller, MD, PhD, Chief Health Information Officer at BILH, to discuss the evolving role of technology in healthcare. Dr. Miller shares her path into informatics, insights from leading large-scale Epic implementations, and how AI is beginning to shape clinician workflows, patient access, and care delivery. The conversation explores the balance between innovation and regulation and what healthcare leaders should be thinking about as technology continues to transform the patient experience.

On this week’s episode of Healthcare 360, Dr. Rob Fields continues his conversation with Neel Shah, MD, MPP, Chief Medical Officer at Maven Clinic and former BIDMC obstetrician-gynecologist.

Dr. Shah dives into how rapidly evolving technologies like generative AI, clinical decision tools, and digital health platforms are reshaping the future of care. They discuss why innovation in healthcare “moves at the speed of trust” and why digital tools must complement human empathy. Dr. Shah also shares striking examples from obstetrics, including new capabilities in labor prediction and early detection of preeclampsia, illustrating how fast the field is advancing.

On this week’s episode of Healthcare 360, Dr. Rob Fields speaks with Neel Shah, MD, MPP, Chief Medical Officer at Maven Clinic, the world’s largest virtual clinic for women’s and family health. Before joining Maven, Dr. Shah served as an obstetrician-gynecologist at Beth Israel Deaconess Medical Center, taught at Harvard Medical School, and founded Costs of Care, a nonprofit focused on healthcare affordability and equity.

This episode explores Dr. Shah’s journey from frontline medicine to leading innovation in digital health. He discusses how technology and human connection can coexist to transform the experience of pregnancy and parenthood—and why building trust and empathy remain central to advancing maternal health.

On this week’s episode of Healthcare 360, Dr. Rob Fields speaks with Kumba Adia Hinds, MD, MPH, Medical Director of Virtual Primary Care at Beth Israel Lahey Health. Before directing BILH’s new Virtual Primary Care program, Dr. Hinds built a career grounded in public health, leadership, and family medicine. This episode explores her journey from industry to clinical care, the inspiration behind BILH’s bold move into virtual primary care, and how this model aims to increase access, equity, and flexibility.

On this week’s episode of Healthcare 360, Dr. Rob Fields speaks with Paul Sagan, senior advisor at General Catalyst, Board of Directors of Moderna and BIDMC trustee. With a background that spans journalism, internet infrastructure, and healthcare investment, Paul brings a unique lens to innovation and value in health care. This episode explores the evolution of health tech investment, the importance of thoughtful disruption, and how health systems and tech leaders can work together to create meaningful, lasting change in patient care.