Healthcare Excellence Through Technology (HETT)

For part 2 of our in-depth look at the OpenSAFELY collaborative, Dr Dilshan Arawwawala, CCIO at Mid-Essex Hospitals NHS Trust, is joined by Dr Chris Bates, Director of Research and Analytics at TPP.

Hear how Chris and his team worked with Ben Goldacre from the University of Oxford’s EBM DataLab and others to deliver a unique EHR data platform for Covid-19 research at an extraordinary pace.

Join Dr Dilshan Arawwawala, CCIO at Mid-Essex Hospitals NHS Trust as he discusses the OpenSAFELY collaborative with Ben Goldacre from the University of Oxford’s EBM DataLab.

Hear how Ben approached TPP with the initial challenge at the start of the Covid-19 outbreak, and the collaboration that then took place at an extraordinary pace to deliver a unique EHR data platform for Covid-19 research.

Hear experts from Health Education England, Wirral University Teaching Hospital NHS FT, and Birmingham and Solihull Mental Health NHS Trust discuss how blueprints have helped support the digital revolution thus far and supporting direction of travel post Covid-19.

What will be covered?

• The strategic intentions of blueprints and how have they impacted knowledge sharing in the NHS
• What has been successful so far to build upon and where are the areas for growth?
• Recent experiences of using Blueprints
• Examples of how teams and who in the teams have been using the Blueprints
• How have the BPS delivered and helped?
• How Covid-19 has impacted the trajectory of the BPS?

Speakers:

• James Freed, Chief Information Officer, Health Education England
• Paul Charnley, Director of IT and Information, Wirral University Teaching Hospital NHS FT
• James Reed, Chief Clinical Information Officer, Birmingham and Solihull Mental Health NHS Trust
• Dr Kathrin Cresswell, Chief Scientist Office Chancellor's Fellow, Director of Innovation, The University of Edinburgh

Join our expert panel as they discuss:

• How to support knowledge transfer across organisations - scaling up and sharing success
• How tools can help respond to and manage the new need for virtual intake and services
• Streamlining processes to tackle bottlenecks and increased demand in services
• What are some of the ongoing and recurring challenges that automation tools are already helping with?
• Which departments and functions require the most rapid automated efficiency?
• What type of technological tools are available, that can be easily integrated into existing systems?

Panellists include:

- Chair: Nicola Haywood-Alexander, Strategic Advisor for Digital Healthcare, and HETT Steering Committee member

- Darren Atkins, Chief Technology Officer (Automation & AI), East Suffolk & North Essex NHS FT

- Haris Shuaib, Topol Fellow in Digital Health Clinical Imaging, & Medical Physics Digital Lead, Guy’s & St. Thomas NHS FT

- Ivana Bartoletti, Co-Founder, The Women Leading in AI Network

- Patrick Shephard, Head of Healthcare, Blue Prism Cloud

Our expert panel will discuss:

• The state of play of mental health and technology: Which apps and tools were here before and what is here to stay?

• Impacts on accessing mental health from a safe environment, can we treat effectively throughout lockdown?

• What is the appetite for accessing mental healthcare through tools and technology and the impact on DNAs and Cancellations?

• Signposting digital access to mental healthcare to traditionally hard to reach demographics

• What does good look like? Establishing quality of care in these new ways of working

• Is video consultation a viable solution for the influx of and range of challenges?

• Has this shed a light on inequality in mental health?

Panellists:

- Heather Caudle, Chief Nursing Officer, Surrey and Borders Partnership NHS Foundation Trust

- Ross O'Brien, Digital Innovation Director, Central and North West London NHS FT

- Lucy Warner, Chief Executive, NHS Practitioner Health

- Lee Grant, Clinical Director, Efficacy

- Dr Lloyd Humphreys, Head of Europe, Silvercloud Health

Join our expert panel as they discuss:

• How will digitalisation meet the requirements and enhance care of patients with specific needs, such as learning disabilities?
• Where are the assumptions of many products and services and how have these resulted in services which are lacking? What do we need to do to see change?
• How poor access and a non-inclusive digital infrastructure can act as a major health determinant for patients in addition to physical, socioeconomic and personal behaviours
• Digital Literacy: acknowledging the gaps and last mile delivery. Who is not online, and how do we get information to people?
• How do language/communication barriers contribute towards inequalities?
• Reaching and managing those with multifaceted challenges sitting within lower socio-economic groups
• Avoiding digital exclusion - as we provide more digital solutions, are we creating more opportunities or disadvantages?

Panellists:

Chair: Dr Shera Chok, Co-Founder, Shuri Network / GP, Tower Hamlets

- Ijeoma Azado, Associate Director, Clinical and Health Service Design, National Digital Services (NDS) Scotland

- Kevin Holton, Head - Experience of Care and Equalities and Health Inequalities, NHS England

- Emma Stone, Director of Design, Research and Communications, Good Things Foundation

- Andrew Griffiths, Chief Executive, FEDIP (and former CIO Wales)

HETT Committee Chair Sam Shah (Ivory Clinic), Tashfeen Kholasi (Former Clinical Lead Digital Dentistry, NHS England) and Ben Underwood (Founder, Brush DJ) discuss the potential impacts of healthcare digitalisation in dental practice since COVID-19. 

This episode considers:

• Using digital to improve patient experience and understanding the patient journey
• The digital channels available and how patients have been utilising them
• The challenge of not having access to historical patient data
• Connecting the wider healthcare system 
• Are there new opportunities for integration and sharing data?
• Long term predictions for digital changing patients 

Join Sam Shah, Chair of the HETT Steering Committee, and Linda Watts, GDE Programme Manager and Head of Health Records at Imperial College Healthcare NHS Trust, as they offer listeners insights on:

• Implications for the design of future hospitals and outpatients
• Clinical flow and patient experience
• Updated goals beyond the GDE
• Best practice preparations for high volume of patients

For more details on this project and insights from other GDE Blueprinting sites, please visit www.future.nhs.uk to browse all case studies.

Listen to our expert panel as they discuss:

• Now barriers have been lifted due to necessity, what have we proven is achievable?
• How has the nature with which we have reached this point impacted how we will work with patient data going forward?
• Cultural differences and approaches to data and remote working: We consider primary, secondary and social care, and the potential impacts on integration
• Open data, open standards, and the opportunities and challenges we now have to achieving a connected ecosystem
• How to qualify the value of new ways of working with incomplete data sets
• Steps to be taken to establish ethical use of patient data

Chair: Lisa Emery, CIO, The Royal Marsden NHS FT, and HETT Steering Committee

Panellists:

- Natalie Banner, Understanding Patient Data Lead, Wellcome Trust

- Luke Readman, CIO, Waltham Forest, Newham and Tower Hamlets / INTEROPen

- Karen Kirkham, Senior Clinical Advisor Primary Care Transformation Programme, NHS England and Improvement

- Aidan Peppin, Researcher, Ada Lovelace Institute

Our panel of experts will discuss:

- The pressing need to deliver a FULLY inclusive ‘User Centric Design’

- What is the digital indexing of the UK? Who is able to meet technology halfway? Establishing the patient gap and how to support usage of tech

- Are we thinking too small? How to ensure there is room for growth (i.e. service design – utilising primary care services 24/7)

- Mitigating unexpected fall out from rapid uptake of digital solutions in primary care

- Preparing for the post COVID-19 wave: What will these needs look like and how to design services to handle them? (Mental Health, PTSD, COVID-19 patient recovery etc.)

Speakers:

• Matt Edgar, Associate Director of Design and User Research / Profession Lead for Digital Services Delivery, NHS Digital
• Liz Ashall-Payne, CEO, ORCHA
• Jim Hughes, Strategic Advisor Digital Programmes, Mersey Care NHS Foundation Trust
• Helen Milner OBE, CEO, Good Things Foundation
• Roz Davies, Managing Director, mHabitat
• Cleveland Henry, Director of Cloud, UK Cloud Health