Healthcare Inspired

Healthcare Inspired

By Jennifer McNamaraBusinessManagement
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Healthcare Inspired episodes

  • Communicating Effectively in Healthcare Settings
    In this episode of "Healthcare Inspired," Jennifer McNamara and Maya Turner explore the critical topic of communication in medical practices. They discuss effective communication and compliance in healthcare settings, share personal updates, explore handling requests to write off copays and emphasize the importance of treating every patient equally. Tune in for practical advice and answers to listener questions about compliance and communication. Don't miss out on this informative and inspiring conversation!What Would You Do?Addressing the common compliance question: What to do if a physician asks to write off a copay?Understanding the implications of misrepresenting services.The importance of accurate billing and coding practices.The significance of effective communication within the healthcare team.Training front office staff to handle patient interactions and compliance issues.Jennifer's new advocacy initiative on communication training in medical offices.Key Takeaways:Always document financial hardships when writing off copays.Understand and follow OIG guidelines to avoid fraudulent activities.Effective communication and proper training are crucial for compliance and patient satisfaction.Links and Resources:OIG Compliance Guidance on Writing Off CopaysHealthcare Inspired YouTube ChannelTerry Fletcher's Podcast Episode on ConsultantsSubscribe and Follow:Subscribe to "Healthcare Inspired" on Apple Podcasts and Spotify.Follow us on LinkedIn for updates and additional resources. Hosted on Acast. See acast.com/privacy for more information.
    53 min
  • The Foundations of Healthcare Leadership
    Hosts:Jennifer McNamara and Maya TurnerJoin Jennifer and Maya as they kick off Season 3 of "Healthcare Inspired," focusing on the theme "The Connected Leader." In this episode, they share their exciting experiences from HealthCon 2024, discuss the importance of leadership in healthcare, and introduce a brand-new segment designed to engage and challenge listeners.Episode Highlights:HealthCon 2024 Recap: Jennifer's road trip adventure to the conference. Key takeaways from HealthCon include impactful sessions and networking opportunities. The value of face-to-face interactions and the energy of live events.Leadership Traits Discussion: Essential qualities of a connected leader: communication, vision, empathy, and integrity. Real-life examples and anecdotes illustrate these traits in action.Introduction of "What Would You Do?" Segment: A new interactive segment where Jennifer and Maya present hypothetical scenarios and invite listeners to share their solutions. First scenario: Handling a team conflict in a busy medical office.Key Takeaways:The significance of connecting with peers and mentors in the healthcare field.Practical advice on embodying key leadership traits.Call to Action:Engage with Us: Share your leadership stories and experiences. Connect with Jennifer and Maya on LinkedIn. Submit your questions and scenarios for the "What Would You Do?" segment.Stay Connected: Follow the podcast for more insights on becoming a connected leader. Join the conversation on social media using #HealthcareInspired and #TheConnectedLeader.Sponsors:Healthcare Inspired LLCTune in to Episode 1 for an inspiring start to the season, and get ready to explore what it means to be a connected leader in healthcare. Hosted on Acast. See acast.com/privacy for more information.
    43 min
  • Navigating Healthcare Contracts: Implications for Patients, Physicians, and Payers
    In this insightful episode, the hosts dissect the intricate world of credentialing and contracting within the healthcare system, shedding light on its profound effects on patient care and practice economics. They navigate through the complexities of these processes, examining how they shape access to services and the delivery of healthcare. The discussion explores the financial considerations for healthcare practices, including the nuanced challenges and advantages associated with boutique physician practices and concierge medicine. Furthermore, the hosts analyze the varying dynamics of patient demographics and community settings, offering valuable insights into the feasibility and impact of alternative healthcare models.Learn more about credentialing services with Healthcare Inspired Hosted on Acast. See acast.com/privacy for more information.
    46 min
  • Coding to Clinical Documentation: Navigating the CDI Landscape
    In this episode, we discuss two common conditions looked at in CDI: Clinical Documentation Improvement: Sepsis and Respiratory Failure.1️⃣ Sepsis DRG Exploration2️⃣ Respiratory Failure Decoded3️⃣ Mastering Documentation4️⃣ Coders vs. CDI Professionals5️⃣ Seamless Transition to CDI:Check out a replay of our full video podcast on our Youtube Channel Hosted on Acast. See acast.com/privacy for more information.
    41 min
  • Creative Chaos: What are we thinking?
    In this episode of "Healthcare Echos" we look at how healthcare practices are daring headfirst into creative billing concepts. Join us as we discuss the risks associated with these innovative approaches, leaving healthcare providers vulnerable to compliance pitfalls. From unconventional billing practices to the grey areas that could lead to substantial consequences, our experts dissect the creative chaos within the industry.Key Discussion Points:Creative Billing Concepts: Unveiling the Risky TerrainSDOH Code G0136: Navigating with the patientImposter Syndrome: Motivation for our listeners Watch the full video episode on our YouTube channelSubscribe now to stay updated on future episodes and follow us on social media for exclusive behind-the-scenes content. Hosted on Acast. See acast.com/privacy for more information.
    28 min
  • Charting the Course: EMR Compliance and Hospital Billing
    In episode 2 we dissect the disparities in how hospitals and clinics are reimbursed, shedding light on challenges faced in receiving payments, particularly concerning status changes on the facility side.As we dive deeper, join us in navigating the latest Inpatient proposed rule on Appeals, unraveling the implications for healthcare providers.In the second episode, we tackle a crucial topic – the cost of training Coders versus the expenses incurred through denials. Is investing in education to avoid denials worth it? We break down the numbers and analyze the administration's role in decision-making. The Impact of Physicians Coding to Save on Coders The pros and cons of physicians handling coding responsibilities. The delicate balance between cost-effectiveness and the potential risks to accuracy and compliance. EMR Systems: Incorrect Setup & Compliance IssIss We will identify examples of EMR systems prone to setup errors. We will emphasize the crucial role of coder oversight for accurate billing, drawing insights from compliance program guidance.Thank you to our co host Maya Turner for another amazing episode.Watch the full episode on our You Tube Channel--- Send in a voice message: https://podcasters.spotify.com/pod/show/healthcare-inspired/message Hosted on Acast. See acast.com/privacy for more information.
    41 min
  • Real and Remarkable: Authenticity in your Career
    In this episode, we discuss the significance of authenticity within healthcare business roles. Discover how embracing authenticity not only aligns with compliance but also fosters a more connected and innovative healthcare environment.--- Send in a voice message: https://podcasters.spotify.com/pod/show/healthcare-inspired/message Hosted on Acast. See acast.com/privacy for more information.
    39 min
  • Is it time for a career shift?
    Join us on this episode of Healthcare Inspired as we look at career paths, leadership, and finding fulfillment in your journey. Our special guest, Michael Stinnet, known as "The Unstuck Coach," brings insights and expertise on navigating career challenges and embracing various routes to success.In this episode, we explore: Michael Stinnet's Journey: Discover how Michael found his unique place and the moments that shaped his approach to leadership. Unconventional Career Routes: Explore the power of embracing unexpected twists and turns in your career journey, turning challenges into opportunities. Crafting a Leadership Roadmap: Learn about the essential elements that compose a successful leadership roadmap in the healthcare sector, focusing on empathy, adaptability, and innovation.Tune in and discover your path to success!Grab a FREE How to for Linkedin from Michael--- Send in a voice message: https://podcasters.spotify.com/pod/show/healthcare-inspired/message Hosted on Acast. See acast.com/privacy for more information.
    41 min
  • Empowered Voices: Championing Patient Advocacy
    Join us as we discuss the world of #patient advocacy, exploring personal journeys and impactful stories that highlight the significance of patient advocacy and caregiving. In this episode, we share experiences, insights, and the vital role advocacy plays in empowering patients and caregivers. Our special guest Dr Nancy Taylor walks us through her patient advocacy journey and how you can find yours. Origins in Healthcare: We uncover the beginnings of our healthcare journeys and how they led to advocacy. The Advocacy Path: Exploring the transition into advocacy and its profound importance in healthcare. Caregiver Advocacy: Discuss the critical need for advocacy tailored towards caregivers and their pivotal role. Connections at the Summit: Reflecting on our meeting at a healthcare advocate summit and its impact on our advocacy paths. Impactful Stories: Sharing poignant experiences of individuals we've assisted, illustrating advocacy's tangible impact on real lives. Personal Transformation: A heartfelt testimony of how our meeting spurred personal growth and the subsequent journey into advocacy. Family Caregiving Struggles: Revealing personal experiences of navigating the challenges in caregiving for a loved one. Encouragement to Advocate: Discussing pivotal moments of encouragement that led to embracing advocacy and its financial aspects, particularly regarding patient support.Join us in a candid conversation, shedding light on the critical facets of patient advocacy and the profound transformations it can initiate.Join us at the next Healthcare Advocate Summit in Vegas September 2024--- Send in a voice message: https://podcasters.spotify.com/pod/show/healthcare-inspired/message Hosted on Acast. See acast.com/privacy for more information.
    30 min
  • Preserving Humanity in the Age of Healthcare AI
    Join us in this insightful episode as we explore the transformative role of AI in healthcare with our guest, Cameron Lewellen. Together, we'll discuss ways AI is reshaping the industry, from streamlining operations to optimizing Electronic Medical Records (EMR) systems. Discover the benefits, challenges, and future trends that healthcare professionals need to be aware of. Role of AI in Healthcare Benefits of AI in Healthcare Specific Applications in Healthcare Operations Improving Workflow Collaboration with Practices and Facilities Challenges and Solutions Future Trends and Considerations Ethical ConsiderationsDon't miss this important conversation with Cameron and gain valuable insights into healthcare technology.--- Send in a voice message: https://podcasters.spotify.com/pod/show/healthcare-inspired/message Hosted on Acast. See acast.com/privacy for more information.
    42 min

About Healthcare Inspired

From the publisher's feed

Welcome to Season 4 of Healthcare Inspired! This season, we’re focusing on Compliance Connection, exploring the vital role compliance plays in the healthcare industry. From establishing a compliance culture to navigating complex regulations, we’ll share practical insights, real-world stories, and expert interviews that help you stay informed and inspired. Whether you're in leadership, coding, billing, or patient care, this season will offer tools and strategies for creating a stronger, more compliant healthcare environment.