Dr. Dennis Novack discusses the free Antiracism Module, funded by the Josiah Macy Jr. Foundation. Dennis came up with the idea for the module and was a principal investigator on the three-year grant. He is a professor of medicine and Associate Dean of Medical Education at Drexel University College of Medicine. Dennis is the founder of Health Care Communication, formerly known as DocCom, an online communication skills training program for medical schools, residency programs, and hospitals with 44 modules. He is also the founder of Professional Formation – an online interprofessional learning program about professionalism with 14 modules. He received the Academy for Communication in Healthcare George L. Engel award for outstanding research contributing to the theory, practice, and teaching of effective health care communication and related skills in 2020 and the first Lynn Payer award for outstanding contributions to the literature on theory, practice, and teaching of effective health care communication and related skills in 2002.

Bruce Wartman. MS Ed, discusses the Center for Professionalism and Communication in Health Care resources at the Drexel University College of Medicine. Health Care Communication has 44 modules, and Professional Formation has 13 modules. There are 800 videos demonstrating best practices with annotated videos, reflection questions, multiple-choice tests, and curriculum guides. Four modules are free, including Antiracism in Health Care, and can be found at https://webcampus.med.drexel.edu/PCHC/. Barbara Lewis, MBA, PhD(c). 

Jeff Fritz, PhD, MS, MATL, MACE, and Kimara Ellefson, MBA, of the Kern National Network for Flourishing in Medicine (KNN) explore the power of setting human flourishing as the aspirational aim of medicine and how character, caring and practical wisdom can help us chart the course with Barbara Lewis, MBA.

Amal Khidir, MBBS, FAAP, talks about three multi-cultural interprofessionalism workshops: providers with patients, providers with each other, and feedback; examples of cultural differences in professionalism; the program evaluations; the use of videos; the process of dealing with professionalism ambiguities; and the drop in complaints as a result of the program with Barbara Lewis, MBA.

Rachel Pittmann, PhD, discusses telehealth competencies, which vary by accreditation bodies, including privacy, audio quality, visibility of patient and provider, telehealth relationship with patient satisfaction, training for providers, telehealth competency tool, which includes the domains of technology, environment, confidentiality, and communication with Barbara Lewis, MBA, PhDc.

Read more about this work in these two recent publications

1. https://journals.sagepub.com/doi/abs/10.1177/1357633X241279494
2. https://nsuworks.nova.edu/ijahsp/vol22/iss4/22/

Amber King, PharmD, BCPS, FNAP; Brooke Salzman, MD; and Shoshana Sicks, EdD, discuss the rationale for using patients as teachers, the Health Mentors Program, the interprofesionalism of the program, the three modules in meeting with the patients (mentors), an example of an advocacy project, the benefits of the program, and training for the patients to be mentors with Barbara Lewis, MBA, PhDc.  

Patrick Herron, DBe, discusses the difference between influence and expertise, the evolution of influencers and their financial relationship with advertisers, the ethics of social media, its benefits, potential harms, and medical schools' policies with Barbara Lewis, MBA. 

Jeff Fritz, PhD, MS, MATL, MACE, and Kimara Ellefson, MBA, discuss the evolution of professionalism in medicine, the potential of flourishing to help shift the emphasis from a corrective to a developmental approach, and practical steps for getting started with Barbara Lewis, MBA.

Ann Blair Kennedy, LMT, BCTMB, DrPH discusses using patients in research projects, finding patients for reseachers, paying the patients, training the patients and the researchers, the challenges, and participating in the dissemination of the study results with Barbara Lewis, MBA

Cynthia Dougherty, PhD, MSW, FANP, discusses Ohio State University's Interprofessional Community Scholars program that pairs teams of students with older adults, the training the students undergo prior to the pairing, drivers of teamwork, how teams are compiled, and feedback from students and patients with Barbara Lewis, MBA.