Healthcare Success

By Healthcare SuccessBusiness

Healthcare Success episodes

October 22 When Online Reputation Problems Become Legal Problems
Negative reviews are an unavoidable part of healthcare today. But when criticism becomes false, defamatory, coordinated, or deliberately damaging, healthcare organizations need to understand when reputation management ends and legal action begins. Daniel Powell explains when healthcare reputation problems become legal issues, how to respond to defamation, and why the wrong response can make matters worse.
45 min
October 21 How GLP-1s Are Reshaping Healthcare and Consumer Behavior
GLP-1 medications are changing far more than the way obesity is treated. eMarketer Senior Analyst Beth Bulik joins Stewart Gandolf to explore how GLP-1s are influencing consumer behavior, healthcare access, food and fitness habits, employer benefits, and entire industries.
35 min
October 14 How AI and Innovation Are Changing Cancer Care
Oncology is advancing at an extraordinary pace, with dozens of new drug approvals and indications each year. Community medical oncologists Rohit and Rahul Gosain, creators of the Oncology Brothers podcast, explain how physicians can keep up, why more cancer care can happen close to home, and how podcasts, social media and AI are changing the way doctors and patients learn.
41 min
October 07 Beyond ChatGPT: How Multi-Agent AI Is Changing Healthcare Marketing
What happens when AI stops acting like a single assistant and starts working more like a team? Sujal Raju, CEO of Enqbator, joins me to explain how multi-agent AI can help healthcare marketers tackle complex workflows faster while maintaining the human oversight healthcare demands.
37 min
October 05 Blurring the Lines: Rethinking Leadership in Healthcare
Healthcare is built around specialization, structure, and clearly defined areas of responsibility. But as David Sylvan of University Hospitals explains, some of the biggest challenges facing healthcare today don’t fit neatly into any one department, making the ability to work across traditional boundaries an increasingly important leadership skill.
31 min
September 29 Scaling AI in Healthcare: Why Deployment Is the Real Challenge
Artificial intelligence is transforming healthcare, but building an AI model is only the beginning. In this episode, Dr. Nina Kottler explains why deployment, governance, clinical adoption, and scale determine whether AI delivers meaningful improvements in patient care—including why her team consistently measured a 20% drop-off in AI accuracy between pre-deployment testing and real-world clinical deployment.
43 min
September 28 Why Better Healthcare Technology Makes Human Judgment More Valuable
As AI becomes more capable, the qualities that make us human may become more valuable, not less. Teri Thomas, CEO of Mach7 Technologies, joins me to discuss leadership, culture, trust, accountability and how healthcare organizations can use technology without losing sight of the people it’s meant to serve.
36 min
September 28 Live from HMPS26: When Digital Experience Fails, Patients Walk Away
A health system’s website isn’t simply a place patients visit after choosing where to receive care. It’s increasingly part of the decision itself. Recorded live at HMPS, Stewart Gandolf talks with Chris Pace of SearchStax about new consumer research showing how digital experience, site search, and content accuracy can strengthen patient trust or cause patients to walk away altogether.
24 min
September 23 AI Search, Brand Trust, and the Future of Healthcare Marketing: Perspectives from HCIC
AI search is changing how patients find, evaluate, and trust healthcare information before they ever visit a website. In advance of this year’s HCIC, Kathy Divis and Mike Schneider of Greystone.net join me to discuss what that shift means for healthcare brands, content strategy, digital experience, and the enduring need for a clear marketing plan.
45 min
September 22 Healthcare Wasn’t Designed for Human Nature
Healthcare has long been built on the assumption that patients will make rational decisions when presented with the right information. Dan Ariely explains why that assumption consistently falls short—and how healthcare leaders can design systems that better reflect the realities of human behavior, improving everything from medication adherence to patient trust and long-term outcomes.
57 min