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Healthcare technology professionals have likely heard the term or Lean principles, though when they do it probably conjures up a rather incoherent concept of change that only applies to clinicians in the clinical setting. It certainly does not bring to mind a solid methodology for care delivery transformation that can and should be embraced by the technological side of the house. Mark Graban, internationally renowned leader in Lean, joins us to discuss what Lean is, why it matters, when and where it works, and how healthcare technology plays an integral role in its success.

www.MarkGraban.com

Telemedicine, a rose by any other name would smell as sweet... which is a good thing given that Telemedicine has evolved to encompass mHealth, Telehealth, eCare, connected care and more!

Jonathan Linkous, President and CEO if the American Telemedicine Association (ATA) revisits us after six months (Episode 6) to give us an update on the domestic and international happenings of the ATA. This episode includes discussion of proposed legislature and Congress movement on telemedicine, the ATAs upcoming fall forum in September, and the ATAs partnership with China for their inaugural telemedicine conference there in October!

ATA Fall Forum – Palm Desert, CA – September 6-9

ATA China – Tianjin, China – October 28-30

www.HealthcareTechTalk.com

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The goal of health information exchange (HIE) is to improve the quality, safety and efficiency of care delivery by making health information readily exchangeable between key stakeholders, including patients, hospitals, providers, payers, employers, and public health.  In this episode we are joined by John Kansky, CEO of the Indiana Health Information Exchange (IHIE).  Formed in 2004, IHIE is the one of the oldest and largest health information exchanges in the country, which has also established a model of health information exchange upon which other states base their HIE infrastructure.  John discusses how HIEs improve the health of patients through better coordination of care and gives us three secrets to IHIE’s success…

With regard to #3, John has kindly provided us with a couple slides that directly addresses the matter, including one he refers to as The Peanut Butter Principle, which you can review here and in our Resources section of the website.  So, join us for discussion on this and much, much more about health information exchange in this episode!

www.ihie.org

Is this Promo too scary?  Well tis the season!

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Expanding upon our exploration of telemedicine today, in this episode we talk with Ralph Derrickson, President and CEO, and Dr. Ben Green, Medical Director, of Seattle-based company Carena.  We discuss the service gaps that can potentially be filled by telemedicine, the technological requirements of the providers and the patients to achieve meaningful engagement in telemedical care delivery, why telemedicine might be a viable career option for primary care providers, provider networks, and healthcare organizations, and the potential for increasing patient preference.

www.carenamd.com

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Healthcare systems increasingly rely on technology to deliver safe patient care. However, new technologies can create unique and unexpected - even unprecedented - challenges by interrupting and altering established practices, processes, workflow, and increasing clinicians’ cognitive workload. In such an environment, adverse events are often a result of a mismatch between the design of the technology and users’ intentions, or how the technology disrupts workflow, rather than simple human error. Dozens of common issues exist, such as alarm fatigue and pump programming errors for example, that demonstrate how patient safety can be seriously impacted by the complex decisions clinicians are forced to make when using new technologies.In this episode we discuss the science of human factors engineering in the design and implementation of technology in the healthcare environment.Our guests:• Yuval Bitan, PhD, Cognitive technologies Laboratory at the University of Chicago and HumanEra, University Health Network• Mark Fan, MASc, HumanEra, University Health Network• Andrea Cassano-Piché, PEng, MASc, HumanEra, University Health Network

Resources:

Human Factor- By Kim Vicente

Around the patient bed - By Yoel Donchin

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Barrett Franklin, Chief of Clinical Engineering for VA New England Healthcare system and recipient of the AAMI's Young Professional of the Year award, discusses implementation of best practices for HTM, as well as navigating the first 5 years as a HTM professional.  We also get a brief from Barrett on his role in helping plan the AAMI 2014 conference.

www.HealthcareTechTalk.net

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Interoperability between medical equipment and HIT has been long, long, long-term goal.  Interoperable equipment will undeniably provide safer, higher quality, and more affordable care.  Most of us believe this is a technical challenge, but could it actually be a business model problem?  Is the opportunity to save more than $30 billion annually in healthcare dollars worth making interoperability a priority?  What are the risks and how can HTM professionals help manage an effective and safe implementation of interoperable technology?  Todd Cooper, from the Center for Medical Interoperability, takes time with us to discuss this paramount issue.

www.medicalinteroperability.org

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Whether you are new to the field looking at how to progress in your career, or a seasoned HTM professional wishing to explore innovative ways to utilize your knowledge and skills, the path is not always clear. AAMI is working hard to help define varying HTM career paths and opportunities, and provides a tool that can help guide your career growth and development. Karen Waninger, whose numerous accomplishments include AAMI HTM of the Year and TechNation Professional of the Year, enlightens us on AAMI's new "career ladder" for the HTM professional.

http://www.aami.org/career/

Many technical people, IT and HTM alike, are happy just to focus on the technology that they have mastered. And it's no wonder, as even the most complex technology is easier to navigate than many human beings. In today's high tech world, where technology permeates our environments, and has even achieved depersonalization of many of our interactions, it remains imperative that techies learn to develop and maintain strong interpersonal skills in order to truly satisfy customer needs and make them happy. Abbe Meehan, from Tec Resource Center, discusses the importance of soft skills, how to meet the demands of customers' impressions and perceptions, as well as her series of sessions at the AAMI 2014 conference.

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