Host Ericka Adler is joined by fellow Roetzel shareholder Heather Renee Adams, for an in-depth discussion on how healthcare practices should handle any claims they receive related to discrimination, retaliation or harassment within their practice. Ericka and Heather’s discussion focuses on the types of claims that can arise in the workplace, best practices for handling those allegations and what to do when an employee takes the complaint to a federal agency like the EEOC. Heather also provides best practice tips for handling claims when escalated to the agency level, the importance of making sure practice policies and employee handbook are up to date and consistent, as well as alternatives to avoid ending up in front of an agency like the EEOC.

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