healthsystemCIO – Strategies for Hospital IT Leaders

When leveraged the right way, super users can not only help improve staff engagement during an implementation – they can also help reduce the use of consultants, says Susan Marino of Hartford HealthCare.

Source: Susan Marino, CNIO, Hartford HealthCare, Chapter 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Sometimes, not being quite prepared to face the board can be a blessing in disguise, says Laishy Williams-Carlson, who talks about how she used honesty to help build credibility as the new CIO.

Source: Laishy Williams-Carlson, CIO, Bon Secours Health System, Chapter 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

When a rollout is complete (or at least, nearing completion), the real work begins, says CNIO Susan Marino, whose team is focused on optimization the EHR so that it helps clinicians “transform their practice.”

Source: Susan Marino, CNIO, Hartford HealthCare, Chapter 1 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Merging cultures is never easy, but the process can be made somewhat smoother by focusing more on the ‘why’ than on the ‘how,’ says Laishy Williams-Carlson, who talks about the challenges Bon Secours faces with constant growth.

Source: Laishy Williams-Carlson, CIO, Bon Secours Health System, Chapter 1 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Although understanding analytics and fostering innovation have become part of the CMIO’s role, the most important component is still being able to communicate with physicians, say our panelists.

Source: CMIO Roundtable, Part 3: It’s All About Communication on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

As organizations start to pivot toward value-based care, the CMIO must act as a change agent who can understand the needs of different groups and help create alignment.

Source: CMIO Roundtable, Part 2: A Constant In A Sea Of Change on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

An organization can create the most advanced system in the world to gather and prioritize IT requests, but it really comes down to two simple questions, says CIO Eric Raffin.

Source: Eric Raffin, CIO, San Mateo County Health System, Chapter 3 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

As organizations shift from implementation to optimization mode, the focus becomes how to make systems as effective as possible without stretching physicians too far. And right in the middle of that conversation is the CMIO.

Source: CMIO Roundtable, Part 1: Getting To The Root Of Physician Burnout on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

As the CIO role continues to evolve, one of the most important aspects has become the ability to express the return on capital investments, says Jim Noga of Partners HealthCare.

Source: Jim Noga, CIO, Partners HealthCare, Chapter 3 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

For CIO Eric Raffin, getting previously siloed departments to work together to create one standard for how to seek consent for treatment was the ultimate win-win.

Source: Eric Raffin, CIO, San Mateo County Health System, Chapter 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders