Health First’s 10,000 employees and 600 providers now run on a unified technology backbone that spans hospitals, clinics, and a 100,000-member health plan, and the annual cost is lower than what the organization paid before. The Brevard County, Florida-based integrated delivery network completed two major Epic rollouts in rapid succession: its provider division went live […]

Source: Health First’s Carr Weaves Tapestry for Integrated Payer-Provider Platform on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Christopher Plummer spent a decade as a cybersecurity contractor for the U.S. Navy, supporting the submarine maintenance program. He now serves as senior cybersecurity architect at Dartmouth Health. The shift was jarring. “Securing nuclear secrets was easier than securing healthcare,” Plummer said. “And it’s only true because the government tells you what to do.” In […]

Source: Citing React2Shell & Log4J, Dartmouth Health’s Plummer Says Lack of Granular Tech Inventory Still an Issue on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Conversational AI agents have the potential to transform routine patient portal support calls into clinical engagement opportunities. In this episode of our Partner Perspective Interview Series, Bill Hudson, CIO at Hippocratic AI, and Dan Stoke, VP of Healthcare at CTG, discuss their partnership integrating Hippocratic AI agents into CTG’s service desk operations. CTG handles 500,000+ […]

Source: Conversational AI Agents Poised to Supercharge Pop Health on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Healthcare organizations racing to implement AI solutions are discovering that their greatest obstacle isn’t the technology itself but the quality of the data these systems rely on. According to Sarang Deshpande, VP of Data and Analytics at Franciscan Alliance, the rush to deploy AI has exposed long-standing data quality issues that many health systems have […]

Source: Franciscan’s Deshpande Says AI Success Hinges on Data Governance on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

A health system’s 10-year path to implementing enterprise imaging reveals the operational complexity and strategic planning required to consolidate imaging platforms across clinical departments. UI Health, the University of Illinois Hospital Health Sciences System, recently contracted with AGFAHealthCare’s to implement an enterprise imaging platform after years of planning that began with early discussions in 2016. […]

Source: UI Health’s Polikaitis Shares Strategies for Enterprise Imaging Success on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Supercharged by AI, the pace of technology change is faster than ever, forcing IT leaders to make high-stakes decisions today without limiting their ability to respond to tomorrow’s challenges. In this webinar, a panel of experienced leaders will share strategies for building flexibility into architectures, contracts and governance so organizations retain the ability to adopt emerging tools while managing risk. Attendees will learn how to chart a clear course forward that leaves ample room for adjustment as technology, regulation and business needs evolve.

Source: Strategies for Future-Proofing Your IT Shop on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Beacon Health System has signed a comprehensive agreement with Oracle to implement the vendor’s next-generation AI-infused EHR platform, part of a broader partnership that includes analytics and enterprise resource planning systems. The deal positions the 10-hospital system as a beta partner for Oracle’s latest technology, including its ambulatory AI EHR slated for imminent release and […]

Source: Johnston Explains Why Beacon is Betting Big on Oracle’s AI-Powered EHR on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Healthcare organizations deploying AI agents must establish robust guardrails to prevent reputational and clinical harm, even when partnering with leading technology vendors, according to Spencer Dorn, MD, Vice Chair in the Department of Medicine and Lead Informatics Physician at the University of North Carolina at Chapel Hill. A recent incident at Gap illustrated the stakes […]

Source: UNC’s Dorn Cautions that AI Agents Need Guardrails to Manage Risk on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Tampa General Hospital has implemented an AI-powered voice agent that now answers every incoming call to its health system, addressing a critical access problem that left tens of thousands of patients unable to reach the organization each month. The seven-hospital Florida health system was abandoning approximately 40,000 calls monthly before deploying the digital assistant, named […]

Source: Tampa General’s Arnold Says Voice Agent Hitting Right Notes for Overwhelmed Call Center on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Healthcare security leaders must rethink how they approach identity verification in an era where traditional perimeters have dissolved and counterfeit credentials are readily available on the dark web, according to Jason Taule, CISO at Luminis Health, a regional hospital system throughout the Mid-Atlantic. Identity verification has been fundamental to security since ancient civilizations stored valuables […]

Source: Luminis Health’s Taule Says Identity Remains Healthcare’s Core Cyber Challenge on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.