Healthy Outcomes: A Baker Tilly Podcast

On this episode of Healthy Outcomes, our host Mark Ross interviews Marco Damiani, Brett Friedman and Patrick Yu. Marco is the Chief Executive Officer of AHRC New York City, a leading nonprofit organization supporting over 15,000 people annually under the guiding principle of equity for people with disabilities. Brett is a health care partner at Ropes & Gray LLP. Brett advises clients at the forefront of the health care industry in areas such as government insurance programs, digital health, accountable care and value-based payments, and regulatory compliance. Patrick is a Principal at Baker Tilly US, LLP and serves as the firm’s leader for the behavioral health sector. 

Topics of discussion include: 

• The Evolving Behavioral Health Landscape Post-Pandemic
• Workforce Challenges and Innovations in Behavioral Health
• Behavioral Health Integration with Primary Care
• Private Equity and Investment Trends in Behavioral Health
• Regulatory and Reimbursement Shifts: What’s on the Horizon?

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Presented by Baker Tilly 
https://www.bakertilly.com/

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On this episode of Healthy Outcomes, our host Mark Ross interviews Margaret Johnson, Senior Director and Senior Living Sector Lead at Fitch Ratings. Together, Mark and Margaret discuss various topics related to senior services, with a focus on Life Plan Communities (LPCs) across the U.S. 

• Report issued by Fitch titled “U.S. Not-For Profit Life Plan Communities Outlook 2025” 
• Fitch’s perspective on operating results for LPCs in 2024 and year-to-date 2025 
• Impact of fluctuations in real estate prices on LPCs and the rating process 
• Key credit drivers in the rating process for LPCs 
• Key financial ratios for LPCs 
• Key strategies expected to be executed by LPCs in the next 3-5 years 

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Presented by Baker Tilly 
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On this episode of Healthy Outcomes, our host Mark Ross interviews Lisa McCracken, Head of Research and Analytics at the National Investment Center for Seniors Housing & Care (NIC). Together, Mark and Lisa discuss major trends shaping the future of senior housing across the U.S.

Topics of discussion include: 

• The upcoming NIC Conference in Austin, TX, from September 8-10, 2025 
• Occupancy trends and demand for senior housing and skilled nursing 
• Differences in occupancy levels between Continuing Care Retirement Communities (CCRC) and those facilities that are not part of CCRCs 
• Impact of construction costs, interest rate environment, inflation, etc. on new senior housing inventory and construction starts for senior housing 
• Current state of workforce challenges and future projection of shortage in direct care workforce for senior housing and skilled nursing 
• Differences between for-profit and not-for-profit developers and owners relative to decision-making processes, etc. related to new projects 
• Value of collaboration between providers to improve the overall health of the senior services sector

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Presented by Baker Tilly 
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On this episode of Healthy Outcomes, our host Mark Ross interviews Dr. Kate Goodrich, Chief Medical Officer at Humana. Together, they discuss the transformative potential of value-based care, senior-focused healthcare innovation, and more.  

Topics of discussion include: 

• The benefits of value-based care over the traditional fee-for-service model 
• How this approach improves patient outcomes and provider satisfaction 
• The ways that specific brands are leading this innovative charge 
• Encouraging results from Humana's partnership with Harvard University in studying senior-focused primary care models 
• How investing more in primary care leads to more savings 
• The benefits to a team-based care approach 

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Presented by Baker Tilly 

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On this episode of Healthy Outcomes, host Mark Ross interviews Norris James, Senior Manager at Baker Tilly’s Risk Advisory Practice, specializing in Enterprise Risk Management (ERM) and board governance. With over two decades of experience, Norris has helped multiple clients adopt Governance practices that have enabled them to build a reputable image, healthy culture, organizational sustainability, and trust. 

Topics of discussion include:

• The definition of ERM and leading class ERM characteristics
• Identifying, prioritizing and managing risks in the healthcare provider setting
• Leveraging ERM to facilitate the achievement of both performance objectives and strategic objectives
• How an ERM strategy can help a healthcare provider protect sensitive and private data, both its own data and patient-related data
• How an ERM strategy can contribute to patient safety
• ERM’s linkage to maintaining financial stability
• Steps a healthcare provider can take to implement an ERM initiative that is appropriate for their organization

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Presented by Baker Tilly 
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On this episode of Healthy Outcomes, our host Mark Ross interviews Celia Van Lenten, Principal with the law firm of Miles & Stockbridge. Together, they discuss several hot topics related to the healthcare regulatory environment, such as mergers and acquisitions (M&A) and more.  

Topics of discussion include:  

• M&A activity in the healthcare provider sector and related regulatory perspectives.  
• Healthcare staffing-related regulatory developments.    
• The ongoing evolution of artificial intelligence and thoughts on a legal framework that healthcare providers should be aware of when they evaluate their use of AI-enabled technology.  
• The reasons for the increase in occurrences of cyber breaches in the healthcare industry and what healthcare providers should be doing to be better prepared to handle one. 
• Futuristic thoughts related to the regulatory environment and regulatory scrutiny that healthcare providers will likely be subject to.  

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Presented by Baker Tilly 

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On this episode of Healthy Outcomes, our host Mark Ross interviews Kevin Holloran, Senior Director at Fitch Ratings, an international credit rating agency based out of New York and London. Together, they discuss the ongoing challenges in the industry and other topics affecting the credit ratings of hospitals and health systems.  

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Presented by Baker Tilly 

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On this episode of Healthy Outcomes, our host Mark Ross interviews David Gregory, a recently retired Principal in Baker Tilly’s Healthcare Practice, who has had a distinguished career spanning over 30 years. His journey began in the late 1980s as an Operations Manager at NYU Langone Medical Center. In the early 1990s, he transitioned to Prudential Healthcare, where he served as a Manager working with healthcare delivery systems. In 1993, David entered the consulting field with Presscott Associates, a firm that provided services across the entire healthcare continuum, including providers, payers, and life sciences companies. Presscott was acquired by Baker Tilly in 2013, where David continued his consulting career until his retirement.

Together, they discuss several topics related to the overall healthcare environment, with a focus primarily on healthcare providers.

Specific topics of discussion include: 

• Significant healthcare developments over the past 30+ years
• Key challenges facing healthcare provider organizations in the future
• Major opportunities for healthcare provider organizations in the future
• Advice for healthcare leaders navigating challenging times
• Beyond healthcare: David's thoughts on what he’s most looking forward to in the next chapter of his life

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Presented by Baker Tilly 
https://www.bakertilly.com/

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On this episode of Healthy Outcomes, our host Mark Ross interviews Ed Ricks, a director in Baker Tilly’s Healthcare Solutions Practice. Ed is a former Healthcare System CIO and COO. Together, they discussed several topics related to the overall healthcare environment with a significant lean towards IT related matters.  

Specific topics of discussion include: 

• The impact of recent ransomware and information security breaches related to healthcare provider organizations.  
• How healthcare systems are responding to decrease the impact of these events.  
• The current state of healthcare IT 
• How healthcare systems can optimize their IT environment 
• Healthcare M&A activity and if it hast resulted in improved efficiencies 
• What Ed misses and doesn’t miss about being in the role of CIO at a healthcare system organization. 

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Presented by Baker Tilly 
https://www.bakertilly.com/

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On this episode of Healthy Outcomes, our host Mark Ross interviews Krista Pankop, Partner and Leader of Baker Tilly’s Not-for-Profit Practice and Behavioral Health Practice. Together they discuss topics and issues addressed during the April 2024 National Council for Mental Wellbeing Conference (NATCON).  

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Presented by Baker Tilly 

https://www.bakertilly.com/

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