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If your agency's culture lives in your head and dies when you leave the room, this conversation is the reset you didn't know you needed. 

In this episode, I sit down with Mark Miller, former VP of High Performance Leadership at Chick-fil-A, principal architect of one of the most recognized leadership cultures in corporate America, and co-author of The Secret, 4th Edition with Ken Blanchard. 

Mark breaks down why servant leader culture doesn't happen by accident, why your leadership skills alone won't build the team that follows you, and what Chick-fil-A's 25-year research journey, validated across hundreds of locations, revealed about what actually accelerates leadership development.

 If you're scaling an agency and your bench is thin, this episode is the framework you've been missing.

Books Mentioned

• The Secret, 4th Edition: What Great Leaders Know and Do by Mark Miller and Ken Blanchard
• Culture Rules by Mark Miller
• The Heart of Leadership by Mark Miller
• Uncommon Greatness by Mark Miller

Connect with Mark at leadeveryday.com, reach him directly at [email protected], or call or text him at 678-612-8441. He gave out his personal cell, which tells you everything about the kind of leader he is. 

Join Dr. William Attaway on the Catalytic Leadership podcast as he shares transformative insights to help high-performance entrepreneurs and agency owners achieve Clear-Minded Focus, Calm Control, and Confidence.

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