Heart, Soul & Data

Heart, Soul & Data

By Alexandra ManneringsBusinessScienceTechnologyNon-Profit
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Heart, Soul & Data episodes

  • 72: Enhancing Data Visualization, with Dr. Ama Nyame-Mensah

    Dr. Ama Nyame-Mensah, an expert in data storytelling and visualization, discusses the problem of oversimplification in data visualization in this podcast episode. She explains how this issue can occur during data aggregation, visualization selection, and a lack of artistic expression. Emphasizing critical thinking, she advocates for a balance between complexity and accessibility, using interactivity and storytelling to engage audiences.

    Key Takeaways

    • Question everything and seek clarification when consuming data visualizations.
    • Read the fine print, including annotations, notes, and data sources, to gain a deeper understanding.
    • Take a holistic approach to data visualization, incorporating different mediums and techniques to create immersive experiences.
    • Creating inclusive work environments involves fostering a sense of belonging, providing equal opportunities, and promoting diverse voices and perspectives.
    • Diversity and inclusion are crucial for the success and innovation of the tech industry.
    • Chapters

      00:00 Introduction and Background
      03:07 The Problem of Oversimplification
      06:34 Three Ways to Oversimplify Data Visualization
      21:32 The Role of Artistic Expression in Data Visualization
      29:12 Balancing Complexity and Accessibility
      38:57 Taking a Holistic Approach to Data Visualization
      46:09 The Immersive Experience of Data Visualization
      48:41 Eliciting Emotion and Evoking a Journey
      48:54 Conclusion and Contact Information

      Guest Bio

      Dr. Ama Nyame-Mensah is a data scientist and designer dedicated to making data science accessible and impactful. Through her practice, Analytics Made Accessible LLC, she provides practical data science training and consulting on data visualization. Dr. Nyame-Mensah is also a strong advocate of diversity and inclusion in the tech industry, providing strategies to address bias, enable inclusive environments, and accurately measure success through these initiative.

      46 min
    • 71: Building Resilient Communities Through Data, with Dr. Tasha Parker

      Dr. Tasha Parker, a clinical social worker and community psychologist, shares her journey into data and founding the Institute of Development. She emphasizes using data in a therapeutic, trauma-informed way to address systemic inequities and promote harm reduction. Dr. Parker discusses barriers like fear of judgment and lack of resources, stressing the importance of trust and cultural humility. The conversation highlights data's role in building resilient communities, collaboration, accountability, and diverse voices in evaluation.

      Key Takeaways

      • Data should be used in a therapeutic and trauma-informed way, addressing systemic inequities and promoting harm reduction.
      • Barriers to using data effectively include fear of judgment and lack of resources. Data plays a crucial role in understanding and addressing systemic inequities and advocating for change.
      • Collaboration and accountability are essential in the evaluation process to ensure the sustainability and impact of programs.
      • Executive directors should invest in data coaching and support their teams in implementing data-driven approaches.
      • The future of data science lies in advancements in technology, interdisciplinary collaboration, and ethical frameworks.
      • Chapters

        00:00 Introduction and Dr. Parker's Journey into Data
        05:33 Building Trust and Cultural Humility in Data Use
        09:05 Using Data in a Therapeutic and Trauma-Informed Way
        14:11 Acknowledging the Subjectivity of Science
        21:59 Building Resilient Communities: The Role of Data
        23:20 Addressing Systemic Inequities and Advocating for Change
        26:17 Asking Critical Equity Questions and Developing Recommendations
        29:29 Engaging Program Recipients and Collecting Relevant Data
        31:44 Investing in Data Coaching for Sustainable Impact

        Guest Bio

        Dr. Tasha Parker is a Licensed Specialist Clinical Social Worker and community psychologist with over 16 years of experience working with at-risk individuals and groups in various settings. As the founder of the Institute of Development, she integrates data-driven methodologies into therapeutic and community practices to address systemic inequities and promote harm reduction. With a Masters in Public Administration and a PhD in Community Psychology, Dr. Parker emphasizes the importance of trauma-informed care, cultural humility, and actionable data to uplift impacted individuals and hold programs accountable.

        37 min
      • 70: Nonprofit Analytics & AI Pitfalls, with Dan Wagner

        Dan Wagner, CEO and founder of Civis Analytics, discusses the importance of understanding the data journey for nonprofits. He emphasizes the risks of rushing into artificial intelligence without having the fundamentals in place.  By highlighting the challenges of automation, Dan offers solutions for nonprofits without dedicated data teams, including collaboration and resource pooling. In this episode we discuss various aspects of data science, including challenges, ethical considerations, and the role of data science in society.

        Key Takeaways

        • Nonprofits should avoid rushing into artificial intelligence without having the fundamentals in place.
        • A use case focus is crucial for successful data journeys, where nonprofits identify specific problems related to revenue or cost and work backward to find the necessary data infrastructure and analytics.
        • Collaboration and resource pooling can be beneficial for nonprofits without dedicated data teams. Data science faces challenges such as data quality, bias, and interpretability.
        • The future of data science lies in advancements in technology, interdisciplinary collaboration, and ethical frameworks.
        • The future of data science lies in advancements in technology, interdisciplinary collaboration, and ethical frameworks.
        • Chapters

          00:00 Introduction

          01:24 The Data Journey
          06:10 The Risks of Rushing to AI
          11:25 Use Case Focus
          19:14 Moving into Automation
          30:59 Challenges for Nonprofits without Data Teams
          36:44 Collaboration and Pooling Resources
          10:00 Challenges in Data Science
          20:00 Ethical Considerations in Data Science
          30:00 The Role of Data Science in Society
          40:00 The Future of Data Science

          Guest Bio

          Dan Wagner is the CEO and founder of Civis Analytics, a leading data science firm that empowers organizations to use data to solve their most critical problems. With a rich background in data science and analytics, Dan has been instrumental in transforming how businesses and nonprofits leverage data for decision-making and strategy. He is a recognized thought leader in the field, frequently sharing insights on the ethical implications of data science, the future of artificial intelligence, and the importance of robust data infrastructure. His passion for using data to drive social impact continues to shape his work and influence the broader analytics community.

          46 min
        • 69: Data Governance with Taj Carson

          Taj Carson, founder of Inciter, shares her journey from academia to creating Inciter. She discusses the challenges of data collection, the need for efficient systems, and thoughtful tool selection. Taj emphasizes data governance, clear policies, and regular quality assessments, exploring data strategy and the choice between building internal capacity or partnering.

          Key Takeaways

          • Regular data quality assessment is essential to ensure accurate and reliable data for decision-making.
          • Small to medium-sized nonprofits should assess their skills and capacity internally and consider partnering with external experts.
          • Organizations should make intentional choices about their data strategy based on their capacity
          • Data governance is crucial from the first time data is collected, and it becomes even more important when different systems are integrated.
          • Chapters

             

            00:00 Origin Story and Background
            07:58 Challenges with Data Collection and Management
            11:42 Tool Selection Process
            23:18 Importance of Data Governance
            28:46 Connecting Technical Tools and Information Needs
            33:21 Balancing Opposing Poles
            35:34 Building Internal Capacity or Partnering
            41:04 Regular Data Quality Assessment

            Guest Bio

            Dr. Taj Carson is the CEO and Founder of Inciter (formerly Carson Research Consulting), a firm that help nonprofits with data management and reporting challenges, including evaluation reporting. Dr. Carson has more than 25 years’ experience working in research and evaluation, and 10 years of experience in the field of data technology. She received a Master’s degree in Information Visualization from the Maryland Institute College of Art (2015), a certificate in technology entrepreneurship from the University of Maryland-Baltimore County (2010), and a Ph.D. in Sociology from the University of Delaware (2000).

            44 min
          • 68: Erin MacKenney and Data Parties

            Erin MacKenney from the St John Learning Exchange discusses her journey to implement a data plan and outcomes-based funding model. Through collaborative efforts and engaging practices like 'data parties,' she's embraced a culture of data-driven decision-making. Erin's expertise highlights the importance of focused learning, balanced with a commitment to progress over perfection, for nonprofits navigating similar paths.

            Key Takeaways

            • Transitioning to an outcomes-based funding model can provide more freedom and flexibility in achieving key outcomes.
            • Engaging the team through data parties and collaborative processes can help overcome resistance and build buy-in.
            • Developing a quality of life survey can capture valuable insights and empower learners to reflect on their own progress.
            • Continuous refinement and improvement are essential in data management and analysis.
            • Nonprofits should focus on their own expertise and involve stakeholders in the data process.
            • Chapters

              00:00 Introduction and Background
              01:21 State of Data and Insights Prior to PDI Program
              05:30 Key Outcomes and Measurement
              09:35 Engaging the Team and Data Parties
              12:28 Developing the Quality-of-Life Survey
              15:37 Collaboration and the Data Analysis Working Group
              20:41 Refinement and Continuous Improvement
              23:32 Designing the Quality-of-Life Survey
              31:13 Balancing Realism and Optimism
              39:31 Recommendations for Other Nonprofits
              44:01 Conclusion and Contact Information

              Guest Bio

              Erin has a background in education and close to 10 years of experience working in poverty reduction in the non-profit sector. Throughout her career she has developed a passion for evaluation as a means to understand impact. Currently she is the Program Director and Measurement, Evaluation and Learning Lead at the Saint John Learning Exchange in Saint John, NB Canada. In her role she leads the charge in developing stronger and more efficient data collection processes, creating and incorporating new tools, building the organization's data culture, and getting the team excited about the impact of their work. She loves to make talking about data fun and has been known to throw a great data party! 

              44 min
            • A Blueprint For Your Nonprofit Data
              Today we explore the Practitioner Data Initiative (PDI) and what we can learn from their effective approaches to improve our own nonprofit data. We discuss the importance of taking a holistic approach to data, including measuring impact, collecting and managing data, and leveraging technology. Erin shares her organization's journey with PDI and the improvements they made in data collection and cleanup. Alberta explains how PDI helps organizations identify gaps and develop skills to achieve the next level of data. We'll also dive into recommendations for organizations to start their own data journey.
               
              Takeaways
              • Taking a holistic approach to data is essential for nonprofits to measure impact and make informed decisions.
              • Building comfort and confidence with data requires a combination of technical capacities and a data culture.
              • Prioritizing and making incremental improvements in data collection and processes can lead to significant progress.
              • Defining terms and asking the right questions are crucial for effective data measurement and analysis.
              • Bios

                Erin MacKenny has a background in education and close to 10 years of experience working in poverty reduction in the non-profit sector. Throughout her career she has developed a passion for evaluation as a means to understand impact. Currently she is the Program Director and Measurement, Evaluation and Learning Lead at the Saint John Learning Exchange in Saint John, NB Canada. In her role she leads the charge in developing stronger and more efficient data collection processes, creating and incorporating new tools, building the organization's data culture, and getting the team excited about the impact of their work. She loves to make talking about data fun and has been known to throw a great data party! 

                Alberta Johnson is the Manager of Data Solutions and Strategy at Blueprint. She leads a team of amazing humans that work on both the Practitioner Data Initiative and Blueprint's Data Solutions team.The Practitioner Data Initiative is a portfolio of projects funded by the Future Skills Centre, that seeks to develop a set of tool to improve data capacity in the non-profit sector. This includes managing a team to work directly with non-profits and engaging in a set of strategic sector-wide research activities. Blueprint's Data Solutions team implements, manages, and integrates Salesforce to support Blueprint's various research activities. Using agile methodologies, we work with every research team across the organization to support the distribution of surveys and incentives, the tracking of administrative data for programs, reporting at the project/program level, and data security and management practices to ensure the protection of participant's research data.

                Chapters

                00:00 Introduction and Background
                01:21 Practitioner Data Initiative (PDI)
                03:08 Importance of a Holistic Approach to Data
                04:05 St. John Learning Exchange's Journey to PDI
                06:21 Developing Skills to Achieve Next Level Data
                07:38 Building Comfort and Confidence with Data
                08:07 Improving Data Collection and Cleanup
                09:26 Identifying Gaps and Interventions
                10:51 Making Informed Decisions with Data
                12:38 Prioritizing and Incremental Improvements
                13:30 Discovering Unexpected Gaps
                14:53 Standardizing Processes for Consistency
                16:19 Balancing Data and Human Touch
                18:20 Recommendations for Organizations
                20:31 Taking the First Step and Being Brave
                23:42 Developing Effective Learning Questions
                26:05 Importance of Curiosity and Interest
                30:31 Defining Terms and Prioritizing Questions
                36:08 Conclusion and Contact Information

                 

                41 min
              • 67: Are You Ready For Data? With Cindy Eby

                Are you ready for data?

                This isn't always a question we realize we need to ask. Luckily, Cindy Eby from Results Lab is here to help us ask and answer that key question. 

                In this episode, we cover the importance of:

                1. Defining Clear Objectives: It's crucial to have a clear understanding of what you want to achieve with your program and define specific outcomes. By doing this, you can design interventions that are targeted and effective.
                2. Execute Consistently: If you aren't delivering your programs more or less the same way every time and with every client, then there's nothing yet that you can evaluate. Start with building a sustainable, reliable process for delivery before attempting evaluation.
                3. Ethical Responsibility: Data plays a vital role in identifying who benefits from a program and who doesn't. Organizations have an ethical responsibility to ensure that their programs are appropriate for their target populations and, when necessary, refer individuals to more suitable services.
                4. Start Small: When incorporating data into program evaluation, it's wise to start with small, focused questions. Don't try to collect and analyze all data at once. Begin by asking specific questions, collecting relevant data, and gradually building your data analysis capabilities.
                5. The Human Element: While data is crucial, it's equally important to consider the human element. Understanding the needs and perspectives of the people you're serving is key. Combining quantitative data with qualitative insights can provide a more holistic view of program effectiveness.
                6.  

                  Cindy Eby (she/her), Founder and CEO of ResultsLab, is an innovator when it comes to impact in the social sector and a nationally experienced specialist in guiding nonprofit organizations to build their capacity for using data to catalyze positive change. With a reputation for talking about data in a way that is accessible for stakeholders at every level, she operates her Denver-based company, ResultsLab, on the belief that every team deserves the data mindset, skillset and toolset necessary to deliver on social impact and expand smartly. Cindy applies more than 25 years of experience in helping organizations leverage data to catapult their outcomes. She graduated from the University of Denver with a Master of Arts in Sociology. Her career experience has included leadership and advisory roles with organizations such as the Nurse-Family Partnership, Grantmakers for Effective Organizations, and Mile High United.

                  35 min
                7. 66 - Evaluation, Done Better with Corey Newhouse

                  In this enlightening episode, join Alexandra as she engages in a thought-provoking conversation with Corey Newhouse, founder of Public Profit, about the essential intersection of values and evaluation in the nonprofit sector. Corey provides profound insights into the significance of aligning organizational values with the process of data collection and evaluation, challenging the extractive roots of traditional evaluation practices. They delve into the crucial role of values in shaping evaluation questions, data collection methods, and analysis, highlighting the need for a more inclusive and equitable approach. Corey talks about the Equitable Evaluation Initiative's principles and explores practical strategies for integrating values into the evaluation process. From language access to equity gap scores, they discuss tangible steps that nonprofits can take to humanize the data collection process and enhance its rigor. Whether you're a nonprofit professional or an advocate for social change, gain a deeper understanding of how to transform evaluation into a collaborative, values-driven endeavor that maximizes impact and promotes equity in the nonprofit world.

                   

                  Corey Newhouse has been a dedicated advocate for educational equity and social justice since the 1990s. As the visionary founder of Public Profit, she spearheads a mission to empower purpose-driven organizations. Her dynamic leadership shapes the team's strategic direction, external relationships, and business development. Prior to that, Corey was a Senior Policy Associate with Children Now, supporting the policy team with data and evaluation, and as an Associate with HTA, a strategy and fundraising consulting firm.

                  41 min
                8. 65 - Data Science for Good with Peter Bull

                  Join Alexandra and data science guru, Peter Bull, as they dive into the fascinating world of data analytics and its impact on the nonprofit sector. They explore the common misconception that data science is only for large corporations and how nonprofits can leverage it to supercharge their impact. Learn about real-life data science projects that have made a difference for nonprofits, including the powerful combination of data and automation to free up human resources for more valuable tasks. Throughout the episode, Peter shares valuable insights on avoiding pitfalls when embarking on data science projects. He emphasizes the importance of starting simple and building iteratively towards more sophisticated solutions. You'll discover how having a strong data collection strategy and an observability mindset are critical for success in the data science world. Whether you're a nonprofit leader, data enthusiast, or simply intrigued by the power of data, this episode will leave you inspired to unlock the full potential of data science.

                  Peter Bull is the Principal Data Scientist and Co-founder at DrivenData, an organization dedicated to harnessing the power of data science for social good. With a passion for leveraging data to drive positive change, Peter has made significant strides in helping nonprofits and social organizations maximize their impact through data-driven decision-making.

                  47 min
                9. 64 - Excel Tricks with Matt Brattin

                  In this episode, SaaS CFO, data nerd, and Excel fanatic Matt Brattin joins Alexandra to explore the key elements of successful data management. They emphasize the importance of consistency and integrity in data collection, as well as the need for data to be accurate and usable for its intended purpose. The conversation covers practical tips for cleaning and transforming data using Excel, highlighting its versatility as a beginner-friendly tool for data analytics. They also provide valuable resources for learning Excel and improving data literacy. This episode serves as a concise guide for those interested in harnessing the power of data through efficient data cleaning and Excel proficiency.

                  Matt Brattin is a SaaS CFO, data nerd, and Excel fanatic who uses his platform to help professionals "doing the work" learn new ways of thinking and doing that will propel them in their careers. As a nearly 20-year professional in the space, he's looking to support the development of the next generation of data leaders.

                   

                  36 min

                About Heart, Soul & Data

                From the publisher's feed

                It takes more than heart and soul to change the world - you also need data. Learn how to measure what matters to drive impact, no matter how 'small' your nonprofit is. Dr. Alexandra Mannerings brings experts from every corner of the public good sector and beyond to have approachable, actionable conversations about how to take your next step with analytics, especially if you don't fancy yourself a 'data person'.