Christina Nechiporchik, Associate General Counsel for HealthCap talks with John Hessburg, Senior Partner at the law firm of Kitch where he leads the Post Acute Practice group. Also included in the conversation is Drew Flichak, Chief Administrative Officer and Corporate Compliance Office at Vivage Senior Living. Listen as they talk about why we should be talking about arbitration agreements after CMS issued revised Surveyor Guidance on June 29, 2022. In addition, they discuss the best practices for implementing arbitration agreements in your facilities while remaining in compliance.

Angie Szumlinski, Director of Risk Management talks with Vetter Health Services President, Glenn Van Ekeren about their belief that it's not about putting years in the life, but putting life in the years. Quality care is determined by a mindset to do what's right, and that comes from compassion. Listen to learn about instilling a culture of compassion in your organization.

In this episode, we'll talk about the staffing challenges facing the senior living industry. Angie Szumlinski talks with Allyson Bakewell, Director of Talent Acquisition for Ciena Healthcare about what they're doing to attract and retain talent.

In this episode Angie Szumlinski, Director of Risk Management at HealthCap talks with Dr. Matthew Beacom, M.D. from the University of Nebraska and Heath Boddy, President and CEO at the Nebraska Health Care Association. Listen as they discuss the latest in vaccine mandates, boosters, and vaccine hesitancy in the senior living industry.

While many people who get COVID-19 recover within a few weeks, some will suffer from long-haul symptoms for many months. This syndrome has impacted millions more Americans long after their initial diagnosis. Angie Szumlinski, Director of Risk Management at HealthCap talks with Nicole Tweedie, a "long-hauler" about what it's been like living with post-COVID symptoms. Joining them Jana Hirschtick, a researcher from the University of Michigan, who has been studying COVID patients after their diagnoses.

Beginning in 2016 the senior living industry began to see an increase in the frequency and severity of claims. When COVID began in 2020, it changed everything, making the trends more unpredictable. Will plaintiff attorneys turn a global pandemic into individual tort claims and what will be the outcome? We may not know for a long time.

Cara Drenth, Director of Underwriting at HealthCap talks with Scott Voss, President of Voss Insurance Services and original HealthCap agent. Listen as they talk about what COVID has been like for agencies and owners, how we've handled crises in the past, and what the future may hold for senior living facilities.

Humans are sexual beings from the time they are born until they die. How do you handle situations when residents become intimate?

HealthCap CEO Peter Feeney and AHCA President & CEO Mark Parkinson talk about the future of COVID, vaccines and variants, and what the senior living community might expect regarding census in the future.

Peter Feeney, CEO of HealthCap and David Mathog, Senior Vice President National Healthcare Practice Leader at USI Insurance Services talk about the effects COVID-19 has had on clients from an agent's perspective.