Hearts Not Heads Podcast, presented by Heartcount™ & The Learning Moment™

On Episode 7 of the Hearts Not Heads Podcast, Garry Ridge and Davin Salvagno sit down with Jeffery Crabb, CEO of Diamond C.

About Diamond C
Diamond C is a  family owned and operated company that operates based on traditional family morals, including honesty, respect, humbleness, and pure integrity. They offer a robust lineup of premium trailers– ranging from car haulers and dump trailers all the way to heavy duty equipment, tilt, flatbed gooseneck, and step deck models, distributed through a vast network of over 100 Dealer Partners strategically placed throughout North America. 

38 years ago Kim & Mike Crabb, a young East Texas couple embarked on a journey that at the time was merely a means to put food on the table for their growing family. Unbeknownst to them, their nature would have an endless impact on the business they would create. Kim had worked for a local trailer manufacturer that ultimately went out of business leaving customers without product and workers without a job. With Kim’s heart and desire to positively impact people, she embraced Mike’s idea to start their own trailer business.  Mike’s construction and auto/body background, combined with his grit, knack for quality and resolve to improve customer experience through innovation, quickly set the stage for Diamond C to become a bold brand about much more than just building trailers. Today, Diamond C is still a family owned and operated company in Mt. Pleasant, TX .

About Heartcount™
Heartcount™ is a cutting edge employee experience platform that helps leaders recognize the hearts and wellbeing of their people on a weekly basis, so that they can build cultures where people feel see, heard, and valued, know that they matter, and know that they belong. Learn more at Heartcount.com

Garry Ridge is the former 25 year CEO, and Chairman Emeritus of the WD-40 Company where he build one of the most highly engaged workforces in the world. He is known as The Culture Coach, the founder of The Learning Moment, and serves as an executive coach to many CEOS throughout the World. His new book Any Dumb-Ass Can Do It: Learning Moments from an Everyday CEO of a Multi-Billion-Dollar Company releases in March 2025.

Davin Salvagno is a bestselling author, inspirational speaker, and the cofounder of PurposePoint and The Purpose Summit, which brings hundreds of purpose-driven, people-focused leaders from around the world together each year. His new book Thieves of Purpose: Overcoming the 12 Mindsets Robbing You of Your Potentialreleases in February 2025.

Garry and Davin are both members of the Marshall Goldsmith 100 coaches, which recognize the top coaches in the world, and came toget

On Episode 6 of the Hearts Not Heads Podcast, Garry Ridge and Davin Salvagno sit down with Ron Carucci, Author of "To Be Honest: Lead with the Power of Truth, Justice and Purpose" and Managing Partner of Navalent. Ron is also a contributing writer to Forbes, the Harvard Business Review, and a regular guest speaker of The Purpose Summit.

About Navalent
At Navalent, we believe change only sticks when all the pieces of the puzzle are in place. Strategy, organization, and leadership are three interrelated aspects of a company’s identity that must be addressed simultaneously to realize organization transformation. We help you articulate a strategy for your enterprise. Then we help you design the organization you need to translate that strategy into results. Along the way, we develop exceptional leaders with capabilities needed to execute your strategy and lead your organization. And that makes us a little different, and a lot more effective, than consultants who focus on only one aspect of change.

How we get there…  At the same time, we believe change must happen on these three domains simultaneously. It needs to occur within individual leaders; between leaders, departments, and functions; and among the entire organization by way of processes, culture, and values. When these transformations are synchronized, everyone becomes invested in making change work.  It all adds up to an organization that consistently delivers on the promises it makes. Learn more at Navalent.com

About Heartcount™
Heartcount™ is a cutting edge employee experience platform that helps leaders recognize the hearts and wellbeing of their people on a weekly basis, so that they can build cultures where people feel see, heard, and valued, know that they matter, and know that they belong. Learn more at Heartcount.com

Garry Ridge is the former 25 year CEO, and Chairman Emeritus of the WD-40 Company where he build one of the most highly engaged workforces in the world. He is known as The Culture Coach, the founder of The Learning Moment, and serves as an executive coach to many CEOS throughout the World. His new book Any Dumb-Ass Can Do It: Learning Moments from an Everyday CEO of a Multi-Billion-Dollar Company releases in March 2025.

Davin Salvagno is a bestselling author, inspirational speaker, and the cofounder of PurposePoint and The Purpose Summit, which brings hundreds of purpose-driven, people-focused leaders from around the world together each year. His new book

On Episode 5 of the Hearts Not Heads Podcast, Garry Ridge and Davin Salvagno sit down with Brandon West Chief Purpose Officer of PHOS Creative, and 2024 recipient of the Purpose Leadership Award winner, presented at The Purpose Summit in Charlotte, North Carolina.

About PHOS Creative
PHOS Creative is a digital marketing agency that exists for a greater purpose focused on people. No global movement springs from individuals. It takes an entire team united behind something big. We believe that to be the kind of company that “team members never want to leave,” PHOS has to be a place filled with crazy-high amounts of love for our people. We are passionate about the culture we’ve built that celebrates our people, our core values, and our mission. Our love for our clients extends far beyond creating artful designs or drafting captivating copy. We celebrate our fulfilled purpose when we become a friend, a trusted advisor, a consultant, or a shoulder that our clients can lean on. Together, we connect and strategize, we laugh a lot, we brainstorm nonstop, and we never stop pushing the needle. Learn more at PHOSCreative.com

About Heartcount™
Heartcount™ is a cutting edge employee experience platform that helps leaders recognize the hearts and wellbeing of their people on a weekly basis, so that they can build cultures where people feel see, heard, and valued, know that they matter, and know that they belong. Learn more at Heartcount.com

Garry Ridge is the former 25 year CEO, and Chairman Emeritus of the WD-40 Company where he build one of the most highly engaged workforces in the world. He is known as The Culture Coach, the founder of The Learning Moment, and serves as an executive coach to many CEOS throughout the World. His new book Any Dumb-Ass Can Do It: Learning Moments from an Everyday CEO of a Multi-Billion-Dollar Company releases in March 2025.

Davin Salvagno is a bestselling author, inspirational speaker, and the cofounder of PurposePoint and The Purpose Summit, which brings hundreds of purpose-driven, people-focused leaders from around the world together each year. His new book Thieves of Purpose: Overcoming the 12 Mindsets Robbing You of Your Potentialreleases in February 2025.

Garry and Davin are both members of the Marshall Goldsmith 100 coaches, which recognize the top coaches in the world, and came together after Purpose Summit 2022 as Cofounders of Heartcount™.

On Episode 4 of the Hearts Not Heads Podcast, Garry Ridge and Davin Salvagno sit down with Charlie Malouf CEO of Broad River Retail, licensee of Ashley, with 32 locations and more than 800 "Memory Makers" and presenting sponsor of The Purpose Summit in Charlotte, North Carolina in 2024.

About Broad River Retail
Founded in 2003 and headquartered in Fort Mill, South Carolina, we are a privately held company and one of the largest and fastest-growing independently owned Ashley Store licensees. And we’re growing! We are committed to a balanced growth strategy primarily fueled by new stores and growing into new markets. Since March 2020, we have held nine grand openings for new and remodeled stores and opened our second Regional corporate campus and distribution center in Four Oaks, NC.  In early 2022, we will open our third distribution center in Spartanburg, SC and expand our existing footprint with more stores in additional markets.

Our growth is not just measured by a bunch of stats and our balance sheet, but through our ability to inspire and motivate one another. We are different people with diverse backgrounds, intentionally connecting the dots to create a better experience for every guest that we serve and a workspace where ideas are heard and everybody belongs.  Visit us at BroadRiverRetail.com

About Heartcount™
Heartcount™ is a cutting edge employee experience platform that helps leaders recognize the hearts and wellbeing of their people on a weekly basis, so that they can build cultures where people feel see, heard, and valued, know that they matter, and know that they belong. Learn more at Heartcount.com

Garry Ridge is the former 25 year CEO, and Chairman Emeritus of the WD-40 Company where he build one of the most highly engaged workforces in the world. He is known as The Culture Coach, the founder of The Learning Moment, and serves as an executive coach to many CEOS throughout the World. His new book Any Dumb-Ass Can Do It: Learning Moments from an Everyday CEO of a Multi-Billion-Dollar Company releases in March 2025.

Davin Salvagno is a bestselling author, inspirational speaker, and the cofounder of PurposePoint and The Purpose Summit, which brings hundreds of purpose-driven, people-focused leaders from around the world together each year. His new book Thieves of Purpose: Overcoming the 12 Mindsets Robbing You of Your Potentialreleases in February 2025.

Garry and Davin are both members of the Marshall Goldsmith 100 coaches, which recognize the top coaches in the world, and came together after Purpose Summit 2022 as Cofounders of Heartcount™.

On Episode 3 of the Hearts Not Heads Podcast, Garry Ridge and Davin Salvagno sit down with Sean Farrell CEO of QDS, and recipient of The Purpose leadership Award, presented during The Purpose Summit 2024 in Charlotte, North Carolina.

About QDS
Over the course of four decades, QDS has purposefully grown to more than 100 employees serving 350+ customers from communities across more than a dozen states. What has remained consistent through the years is our commitment to our customer-centered, faith-based values.

We remain proud of our accomplishments, growth, and legacy. However, what we are most proud of is how we bring light, trust, and empowerment to an otherwise dark industry. We accomplish this through our genuine care for our customers, as well as the communities they serve. Learn More at QualityDataSystems.com

About Heartcount™
Heartcount™ is a cutting edge employee experience platform that helps leaders recognize the hearts and wellbeing of their people on a weekly basis, so that they can build cultures where people feel see, heard, and valued, know that they matter, and know that they belong. Learn more at Heartcount.com

Garry Ridge is the former 25 year CEO, and Chairman Emeritus of the WD-40 Company where he build one of the most highly engaged workforces in the world. He is known as The Culture Coach, the founder of The Learning Moment, and serves as an executive coach to many CEOS throughout the World. His new book Any Dumb-Ass Can Do It: Learning Moments from an Everyday CEO of a Multi-Billion-Dollar Company releases in March 2025.

Davin Salvagno is a bestselling author, inspirational speaker, and the cofounder of PurposePoint and The Purpose Summit, which brings hundreds of purpose-driven, people-focused leaders from around the world together each year. His new book Thieves of Purpose: Overcoming the 12 Mindsets Robbing You of Your Potentialreleases in February 2025.

Garry and Davin are both members of the Marshall Goldsmith 100 coaches, which recognize the top coaches in the world, and came together after Purpose Summit 2022 as Cofounders of Heartcount™.

On Episode 2 of the Hearts Not Heads Podcast, Garry Ridge and Davin Salvagno sit down with Jason Lippert, CEO of Lippert, and recipient of The Purpose leadership Award, presented  during The Purpose Summit at the University of Notre Dame in 2022.

About Lippert
From over 140 manufacturing and distribution facilities located throughout North America, Africa and Europe, Lippert™ supplies a broad array of highly engineered components for the leading manufacturers of recreational vehicles, automobiles, watercraft and prefab homes. It also operates in adjacent markets, including hospitality, transportation, construction and agriculture. Lippert™ serves a wide range of aftermarket segments, providing high-quality products for the recreational vehicle / caravanning, automotive and marine industries. With over 12,500 team members and a diverse portfolio of best-in-class brands – Lippert has proven, time and again, by putting people first, their company’s possibilities are truly endless.

About Heartcount™
Heartcount™ is a cutting edge employee experience platform that helps leaders recognize the hearts and wellbeing of their people on a weekly basis, so that they can build cultures where people feel see, heard, and valued, know that they matter, and know that they belong. Learn more at Heartcount.com

Garry Ridge is the former 25 year CEO, and Chairman Emeritus of the WD-40 Company where he build one of the most highly engaged workforces in the world. He is known as The Culture Coach, the founder of The Learning Moment, and serves as an executive coach to many CEOS throughout the World. His new book Any Dumb-Ass Can Do It: Learning Moments from an Everyday CEO of a Multi-Billion-Dollar Company releases in March 2025.

Davin Salvagno is a bestselling author, inspirational speaker, and the cofounder of PurposePoint and The Purpose Summit, which brings hundreds of purpose-driven, people-focused leaders from around the world together each year. His new book Thieves of Purpose: Overcoming the 12 Mindsets Robbing You of Your Potentialreleases in February 2025.

Garry and Davin are both members of the Marshall Goldsmith 100 coaches, which recognize the top coaches in the world, and came together after Purpose Summit 2022 as Cofounders of Heartcount™.

On Episode 1 of the Hearts Not Heads Podcast, Garry Ridge and Davin Salvagno sit down with Amish Shah, CEO of Kem Krest, and recipient of The Purpose leadership Award, presented  during The Purpose Summit at the University of Notre Dame in 2022.

About Kem Krest
Kem Krest is a certified minority-owned business (MBE) that provides comprehensive solutions for fulfillment, chemical packaging, supply chain management, e-commerce, and aftersales. Since 1979, Kem Krest built its reputation through end-to-end fulfillment of packaged chemicals and service parts for OEM partners in industries related to transportation and mobility. Today, Kem Krest has expanded into numerous industries, focusing on Supply Chain optimization while ensuring the highest quality and customer service.

About Heartcount™
Heartcount™ is a cutting edge employee experience platform that helps leaders recognize the hearts and wellbeing of their people on a weekly basis, so that they can build cultures where people feel see, heard, and valued, know that they matter, and know that they belong. Learn more at Heartcount.com

Garry Ridge is the former 25 year CEO, and Chairman Emeritus of the WD-40 Company where he build one of the most highly engaged workforces in the world. He is known as The Culture Coach, the founder of The Learning Moment, and serves as an executive coach to many CEOS throughout the World. His new book Any Dumb-Ass Can Do It: Learning Moments from an Everyday CEO of a Multi-Billion-Dollar Company releases in March 2025.

Davin Salvagno is a bestselling author, inspirational speaker, and the cofounder of PurposePoint and The Purpose Summit, which brings hundreds of purpose-driven, people-focused leaders from around the world together each year. His new book Thieves of Purpose: Overcoming the 12 Mindsets Robbing You of Your Potential releases in February 2025.

Garry and Davin are both members of the Marshall Goldsmith 100 coaches, which recognize the top coaches in the world, and came together after Purpose Summit 2022 as Cofounders of Heartcount™.