Built By People

Heather Daniels, Chief People Officer at ICBD Holdings


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Strategic HR Leadership and Hypergrowth Challenges with Heather Daniels

In this episode of the Built by People Podcast, Heather, a seasoned HR leader, discusses her extensive career journey across various industries, emphasizing her time in manufacturing and healthcare.

Heather shares her experience in managing hypergrowth at a healthcare startup, outlining her strategies for effective workforce planning and anticipating business needs. She offers practical advice on developing business acumen, the importance of field engagement, and aligning HR initiatives with business goals.

Heather also talks about overcoming resistance to performance management systems and the role of data in enhancing team performance.

The episode concludes with Heather's counsel on the significance of understanding the broader business ecosystem.

00:00 Introduction and Career Journey

01:46 Addressing Organizational Challenges

04:30 Developing Business Acumen

08:32 Performance Management Insights

11:35 Overcoming Resistance to Performance Management

15:07 Parting Advice and Conclusion

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Built By PeopleBy Dave D'Angelo