"71% of people see a TV ad and then search for the product online." Retail royalty and captain of commerce Rita Harnett explains why conversational commerce works, what headless commerce is, and why voice commerce causes family issues. We discuss the disaster of empty Heinz shelves, Robert Palmer's sexy girls, and why alarm clocks are so 'in' right now.

Head to our socials to end in suggestions for our next guest's 'Re-Sell Me a Pen' challenge on LinkedIn, Instagram @performancemarketingworld, Twitter @PMarketingW, and Facebook.

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