The best time to develop a business relationship is well before the critical point that you need it. Chris Britton gets to know his vendors, partners and consultants over lunches and meetings in a low-stress environment. When crunch time comes and he needs to solve a critical business problem late at night or over the weekend, Chris' relationship investments pay off dividends.

After a merger with another company, James Wilson was given the choice to change to a new role in the organization or leave. He accepted the opportunity but was not prepared for the culture change he was about to face: suddenly he felt like the new kid on the playground and no one wanted him around. What would you do if your colleague said, "We don't know what you're doing here. We think you're crap and you put out crap work. We don't know why you're still trying to make it here."

When the SharePoint systems are in trouble, Marrell Sanders uses late-night firefighting sessions to build camaraderie with colleagues and promote a healthy dose of fun. In this episode we talk about the leader who taught him to express himself at work while having fun, how he deals with communication differences with offshore workers and when to invite a coworker into your personal social media circle.