Help Desk Hot Potato - Hostility in the Morning - Episode 10

A tale as old as IT. This week we listened to Matthew's story of an escalated ticket that may or may not have needed to be. 

There will be complaints, and there will be devils advocates. 

There will also be segues and random tangents, but at this point that should be expected.

We hope you'll stick with us through every distraction and subject change on this episode of Hostility in the Morning.

Visit us at hostilityinthemorning.com for links to our Substack, YouTube Channel, and social media. 

You can also get to us at [email protected].

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hostilityinthemorning.substack.com