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Helping Clients Deliver on their Promises at Scale with: Bradley Rausch
What if your growth problem isn’t leads—but what
happens after the sale?
According to LinkedIn, companies that prioritize customer
experience achieve 24% faster revenue growth and 27% higher NPS scores than
those without dedicated success teams. Meanwhile, Forbes reports that over
80% of customer success leaders expect their efforts to reduce churn in 2025.
The message is clear: sustainable growth is built on what happens after “yes.”
In this episode, Bradley Rausch—client experience architect
and trusted “backend profit” partner—breaks down why most founder-led coaching
and group programs don’t have a lead problem, but a post-sale
architecture problem. With six years of experience helping founders
transform chaotic growth into scalable, higher-margin businesses, Bradley
reveals how to turn every client into 1.5–2x more profit—without sacrificing
values or burning out.
From designing powerful first 72-hour onboarding experiences
to building referral engines, testimonials, and smart ascension pathways, this
conversation uncovers the four critical “sales” that actually determine
long-term growth.
If you’ve ever blamed bad leads, uncommitted clients, or
overpromising sales teams, this episode will challenge that thinking—and show
you where the real leverage lives.
Because the businesses that scale the best don’t just close
clients well… they keep, grow, and multiply them.
For more information: https://www.bradleyrausch.com/
LinkedIn: @BradleyRausch
Learn more about your ad choices. Visit megaphone.fm/adchoices
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By Kevin McShan
5
5454 ratings
What if your growth problem isn’t leads—but what
happens after the sale?
According to LinkedIn, companies that prioritize customer
experience achieve 24% faster revenue growth and 27% higher NPS scores than
those without dedicated success teams. Meanwhile, Forbes reports that over
80% of customer success leaders expect their efforts to reduce churn in 2025.
The message is clear: sustainable growth is built on what happens after “yes.”
In this episode, Bradley Rausch—client experience architect
and trusted “backend profit” partner—breaks down why most founder-led coaching
and group programs don’t have a lead problem, but a post-sale
architecture problem. With six years of experience helping founders
transform chaotic growth into scalable, higher-margin businesses, Bradley
reveals how to turn every client into 1.5–2x more profit—without sacrificing
values or burning out.
From designing powerful first 72-hour onboarding experiences
to building referral engines, testimonials, and smart ascension pathways, this
conversation uncovers the four critical “sales” that actually determine
long-term growth.
If you’ve ever blamed bad leads, uncommitted clients, or
overpromising sales teams, this episode will challenge that thinking—and show
you where the real leverage lives.
Because the businesses that scale the best don’t just close
clients well… they keep, grow, and multiply them.
For more information: https://www.bradleyrausch.com/
LinkedIn: @BradleyRausch
Learn more about your ad choices. Visit megaphone.fm/adchoices