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Here To Tinpot Two - Episode 16 - CX Mini Series - Pulling On The Lions Tail
This is the fourth of our Customer Experience (CX) podcast episodes from our 'You're CX'y and We Know It' book, which has 80 chapters about CX and leadership. We have picked 10 to delve into, in more detail and to share with you!
In this episode we discuss 'Pulling on the lion's tail' - which is where we juggle prospects, set expectations and deliver the best customer and employee experience as we can in a world where everything constantly changes.
#CXinTech #CX #FacilitiesManagement #Podcast #HereToTinPotTwo #CustomerExperience #PatientExperience
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By MetaB3EThis is the fourth of our Customer Experience (CX) podcast episodes from our 'You're CX'y and We Know It' book, which has 80 chapters about CX and leadership. We have picked 10 to delve into, in more detail and to share with you!
In this episode we discuss 'Pulling on the lion's tail' - which is where we juggle prospects, set expectations and deliver the best customer and employee experience as we can in a world where everything constantly changes.
#CXinTech #CX #FacilitiesManagement #Podcast #HereToTinPotTwo #CustomerExperience #PatientExperience