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This is the sixth of our Customer Experience (CX) podcast episodes from our 'You're CX'y and We Know It' book, which has 80 chapters about CX and leadership. We have picked 10 to delve into, in more detail and to share with you!
In this episode we discuss the need for humour, and one of the low moments over the pandemic, when we had to start again from scratch.
Talking of humour, Sharon gets the giggles and struggles to compose herself on camera - we've all been there… right?!!
#CXinTech #CX #FacilitiesManagement #Podcast #HereToTinPotTwo #CustomerExperience #Leadership
By MetaB3EThis is the sixth of our Customer Experience (CX) podcast episodes from our 'You're CX'y and We Know It' book, which has 80 chapters about CX and leadership. We have picked 10 to delve into, in more detail and to share with you!
In this episode we discuss the need for humour, and one of the low moments over the pandemic, when we had to start again from scratch.
Talking of humour, Sharon gets the giggles and struggles to compose herself on camera - we've all been there… right?!!
#CXinTech #CX #FacilitiesManagement #Podcast #HereToTinPotTwo #CustomerExperience #Leadership