It’s a proven fact that happy employees who like their job, work environment, and employer are more productive and loyal. Author, speaker, consultant, creator of the B+C+S Formula (brand, culture, strategy), and host of the Cool Culture Corner Podcast, Kenneth Bator, tells us how to do just that! His strategies result in both employee and customer satisfaction, business growth, and increased profitability. In this episode, Kenneth shares tips on creating the best customer experience by creating the best employee experience for businesses small and large. He focuses on creating and maintaining a culture that withstands internal or external crisis by going beyond employee engagement to involvement, and how to inspire employees to see past their paycheck. Furthermore, Kenneth explains the current trend of reinvention—how to know whether to reinvent or enhance and how to go about it.
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