Sell or Die with Jeffrey Gitomer

Here's What To Do When Things Go Wrong In Business


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In episode 549 The Sell or Die Podcast, we’re talking about how to recover from mistakes in business. No matter how hard you work or how careful you are, it’s inevitable: things will go wrong. It’s not about avoiding mistakes; it’s about what to do when they happen. In the episode, we’ll show you what you can do when things go wrong in business AND still create a relationship with the customer that sets up the potential for the next sale.  

Points we discuss include:

  • Jen’s real-life example of what to do when things go wrong
  • Recovery plus one

People will pay more attention to how you recover from mistakes than the mistake itself. Don’t make it worse by blaming and avoiding responsibility. Instead, take ownership and take action to build relationships.

Be sure to listen to all of episode 549 for all the details!

If you enjoyed this episode, take a screenshot of the episode to post in your stories and tag us, @jengitomer & @jeffreygitomer!  And don’t forget to subscribe, rate, and review the podcast and share your key takeaways with us!

CONNECT WITH JEN & JEFFREY:

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Sell or Die Hards Official Group

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