In this episode of the Heroes of IT podcast, Ashley interviews Jack Milburn, a senior IT engineer with a focus on cloud security. They discuss Jack's experience with Automox and how he uses it for patching and vulnerability scanning. They also talk about Automox University (AXU) and the value of online learning in bridging the skills gap in IT. Jack shares his journey of earning certificates and the different levels of complexity in AXU courses. They also touch on the importance of company culture in promoting continuous learning.