In this episode of the Autonomous IT podcast, host Ashley speaks with IT veteran John Jakubowski about his extensive experience in the IT field, the challenges faced during a significant company acquisition, and the transition to using Automox for patch management. John shares insights on the importance of security in IT operations, best practices for keeping environments updated, and the value of customer feedback in product development. The conversation highlights the evolving landscape of IT management and the critical role of effective tools and practices in maintaining security and compliance.