Host Alex Green sits down with Crystal Hotchkiss—well known in the HEUG community for her love of process mapping, training, and “there’s a webinar for that”—to explore her approach to documentation, why it’s critical for long-term sustainability, and how her involvement with HEUG and the Alliance Conference has shaped her career journey, her leadership style, and the community she continues to help grow.

In this episode of HEUG The Mic, Alex Green sits down with Jonathan Banks, ERP Analyst at Florida State University and longtime HEUG leader. Jonathan shares his journey from HR operations to ERP systems leadership, highlighting the power of collaboration, mentorship, and community in higher education tech. Jonathan offers real-world insights on problem-solving, process improvement, and building bridges between people and systems.

Whether you’re navigating HRIS projects, looking to engage in the HEUG community, or seeking inspiration in higher ed technology, this episode is packed with actionable takeaways for professionals at every stage of their career.

Season 3 kicks off with a powerful story of growth, purpose, and community. Renee Riley, HEUG Board VP of Education & Engagement, shares how showing up, staying curious, and giving back transformed her journey—from first-time attendee to trusted leader.

Hear how community shaped her career, what drives her passion for mentorship, and why she calls HEUG the most meaningful professional development of her life. If you’re looking for purpose, connection, and a reason to lean in—start here.

In this special episode, Lew Conner—HEUG’s founding executive director—takes us back to where it all began. From the early days of three volunteers and no vendor hall to a global network influencing higher education and public sector tech, Lew reflects on the pivotal moments, growing pains, and values that shaped the HEUG we know today.

Whether you're new to HEUG or a longtime member, this conversation offers timeless lessons on leadership, community, and the power of collaboration.

In this episode of HEUG: The Mic, host Alex Green talks with Tom Johnson of Duke University—HEUG Hall of Famer and longtime volunteer—about the power of curiosity, connection, and giving back. Tom shares how a career built on learning and service shaped both his professional growth and deep ties within the HEUG community, offering heartfelt advice for anyone looking to make a meaningful impact in higher ed tech.

Hosted by Alex Green, Senior Community Manager at HEUG, this episode features Jamie Janazian from UT Dallas as she shares her journey from student worker to HEUG leader. Jamie reflects on building confidence, leading with empathy, and the power of community in higher ed tech. A must-listen for anyone looking to grow, connect, and give back.

In this episode of HEUG the Mic, Host Alex Green talks with Steve Hahn, former HEUG President and Senior Director at Huron Consulting Group. From IT at UW-Madison to leading HEUG’s globalization efforts and transforming higher ed, Steve shares his journey, insights on collaboration, innovation, and the student experience, and how HEUG has shaped his career.

Join us for an inspiring episode of HEUG The Mic as we sit down with Dana Pawlowicz, Business Systems Analyst at the University of Cincinnati and the latest inductee into the HEUG Hall of Fame. Dana shares her journey from unexpected beginnings in financial aid to becoming a beacon of leadership and expertise in the HEUG community. Learn about her career milestones, her approach to balancing full-time work with volunteer contributions, and how she broke records for engagement in the HEUG forums. Tune in for tips, insights, and the story behind one of HEUG's most celebrated contributors! 

In the highly anticipated Season 2 opener of "HEUG the Mic," Alex Green, Senior Community Manager, sits down with Scott Cho, a PeopleSoft Campus Solutions expert with nearly three decades of experience. Scott reflects on his transition from teaching financial aid to consulting, sharing his approach to fostering self-sufficiency and mentoring professionals in higher education. Join us for an inspiring conversation to start the new season!

In this episode, Mike Chambers shares his journey into higher education and his role as a program manager at Boise State University. He discusses the importance of continuous improvement in project management, emphasizing that everyone can be a project manager. Mike introduces practical tools and techniques, such as the cocktail napkin approach and working backwards from desired outcomes, to help individuals navigate project management challenges. He highlights the significance of engaging stakeholders, building confidence, and surrounding oneself with supportive team members to ensure project success.