In this episode of the Highlight Cast, host Ashley Nichols, VP of Corporate Strategy and Development at Highlight, sits down with Mandy Graham, Director for National Security Solutions, to explore the often-overlooked art of stakeholder management—especially in the context of government change initiatives and continuous delivery.
Fresh from co-leading a session at the Prodacity Conference, Mandy shares practical insights on:
- Defining stakeholder management and why it’s critical to successful change
- The four foundational pillars of effective stakeholder engagement
- Strategies for navigating resistance and building trust
- How to tailor messaging to resonate with diverse stakeholder groups
- The role of data in building credibility and alignment
- Common pitfalls—like assumptions—and how to avoid them
Whether you're managing a federal program or leading a team through transformation, this episode offers a blueprint for building strong, aligned, and engaged stakeholder relationships.
🔗 Plus, don’t miss the downloadable stakeholder management template here: https://highlighttech.com/wp-content/uploads/2025/02/StakeholderManagementWorksheet.pdf