"When reviewing applicants, prioritize those who align with our company mission and values. Skills can be taught, but shared values are essential.”

In this episode of Lead with Culture, Floyd’s Tony Ferraro takes the host seat to talk with

Mitzi Dain, Director of Human Resources at PTCI, on how she navigates a unique challenge of selecting top talent from a pool of applicants.

In this conversation, you’ll learn valuable insights on prioritizing values over skills during the hiring process and how to nurture a thriving organizational culture, setting clear expectations, evaluating performance, and promoting internal talent. Tune in to learn the importance of aligning company values with hiring decisions and creating a welcoming environment for team members to excel.

In this episode, you’ll discover:

1. The crucial role of focusing on values and mission alignment when hiring, rather than just skills and background
2. How implementing a structured hiring process, including testing and thorough evaluations, helps in identifying the best candidates
3. Insight into the unique challenges faced during hiring, especially in organizations that receive a large volume of applications, and how to manage these challenges effectively

Things to listen for:

[02:06] The challenges of hiring with a focus on values and mission

[05:35] The importance of weaving through applicants with the company values in mind

[07:05] Focus on skills and abilities while hiring

[08:28] Focus more on culture and employee background

[09:17] Align role descriptions, revamp evaluation systems, and use hiring scorecards

[16:15] Set expectations and implement a disciplined hiring process

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest:

• Mitzi’s LinkedIn

Connect with the Host & Floyd Coaching:

• Tony Ferraro’s LinkedIn
• Kate Volman’s Linkedin
• Floyd Coaching on Linkedin
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram