Don’t panic. In this episode, due to popular demand, Phyllis Elin returns to the pod to continue our conversation about AI and information governance.

Phyllis Elin shares her extensive expertise in information governance, the impact of AI on data management, and the importance of clean, well-structured data for effective AI deployment. She discusses her recent awards, her insights on records retention, and the challenges and opportunities AI presents in data security and management.

Key Topics:

• Phyllis Elin's awards and recognition in information governance
• The importance of records retention schedules for AI
• Challenges of unstructured data in AI applications
• Data cleaning and destruction for AI readiness
• Security and confidentiality in AI data access
• Developing effective records retention policies
• Impact of AI on traditional data management practices
• The role of microfilm and physical records in digital age
• Ethical considerations in AI and data governance
• Future trends in AI governance and regulation

Episode navigation:

06:34 Records retention schedule as the foundation of data management

09:46 Why clean data is critical for AI accuracy

12:11 Why securing sensitive data is critical for denying AI access

17:04 How messy data in Sharepoint undoes AI accuracy

18:53 Legal risks of retaining outdated or unnecessary records

25:11 Changes in how documents and records are stored

28:23 AI scanning technologies to interpret paper records

30:20 The irony of using old books to train AI models

38:18 Phyllis reflecting on tough times

Where's Phyllis? You can find her here:

Linked In: linkedin.com/in/phylliselin

Website: knowledgepreservation.com

HITCHHIKERS GUIDE TO AI GOVERNANCE

Hosted by AI Governance partner, Bruce Mullan, who helps companies confidently adopt the 42 Statements of the Australian AI governance standard. 

Contact us: [email protected]

Visit our website: www.aigovernancepartners.com.au

Join us. Subscribe to our newsletter for the latest news, articles, events and podcasts about all things AI: Newsletter

If you enjoyed this episode, please be sure to give us a rating, leave a comment and follow us for more episodes.

So long and thanks for all the listening.

Don't panic. In this bonus episode, I reflect on my journey of over 30 years in IT, where I have witnessed firsthand the transformative power of technology in businesses. Traditional technology implementations followed a structured process, but the emergence of AI has changed the game. Unlike everything before it, AI tools like ChatGPT can be accessed and used directly by employees without waiting for formal approval or oversight from IT.

Looking ahead, I envision a future where AI frees employees from repetitive and mundane tasks, allowing them to focus on high-value decision-making. This shift not only enhances productivity but also empowers employees to bring their critical judgment to the table.

If the organisations I work with can identify where AI is being used, understand what could go wrong, have sensible guardrails in place, and give their people the confidence to use AI well, then that's what success looks like for me.

HITCHHIKERS GUIDE TO AI GOVERNANCE

Hosted by AI Governance partner, Bruce Mullan, who helps companies confidently adopt the 42 Statements of the Australian AI governance standard. 

Contact us: [email protected]

Visit our website: www.aigovernancepartners.com.au

Join us. Subscribe to our newsletter for the latest news, articles, events and podcasts about all things AI: Subscribe

If you enjoyed this episode, please be sure to give us a rating, leave a comment and follow us for more episodes.

So long and thanks for all the listening.

Don’t panic. In this episode, I picked up Derek Crager.

Derek is a visionary AI Solutions Architect & founder of Practical AI. And he's also a Hoosier (someone from Indiana US).

His insights provide a refreshing perspective on how AI can complement human capabilities rather than replace them.

Derek emphasizes the importance of a human-first approach to AI. He believes that AI should enhance the workforce rather than jeopardise jobs. "Let's use AI to support the workers that are already here. They're the ones that made the companies great already," he explains. This sentiment resonates in a time when many fear the displacement of jobs due to technology.

Derek's perspective on AI serves as a valuable reminder that technology, when integrated thoughtfully, can enhance our capabilities rather than diminish them. As we navigate this evolving landscape, embracing a human-centric approach will be key to unlocking the full potential of AI.

This conversation is a must-listen for anyone seeking to understand the intersection of technology, ethics, and human experience. For a deeper exploration of these insights, check out the full episode.

Episode navigation:

02:25 Introduction to Derek Crager

07:26 Working at Amazon.com

08:17 Derek 's super power

09:23 Derek's perspective on how AI is unfolding across the US

10:22 Where will AI settle as a normal part of our jobs?

17:55 What is the best way to avoid being displaced by AI?

28:56 What do you see in your crystal ball in 5 years?

35:52 How companies are having AI use forced upon them.

42:57 What is the Pocket Mentor AI device?

56:56 Nostalgic Nerds podcast discussion

01:00:29 Derek's famous quote

01:02:35 How to reach Derek

QUOTE:

It is advisable that a person know at least three things:

1. Where they are
2. Where they are going
3. And, what they had best do under the circumstances

by John Ruskin a leading English art critic, social thinker, and polymath of the Victorian era.

LINKS TO DEREK'S WORK & CONTACT INFO

Web: https://www.practicalai.app

New Book: https://www.humanfirstai.net (Free Chapter)

LinkedIn: https://www.linkedin.com/in/amazonleadership/

HITCHHIKERS GUIDE TO AI GOVERNANCE

Hosted by AI Governance partner, Bruce Mullan, who helps companies confidently adopt the 42 Statements of the Australian AI governance standard. 

Contact us: [email protected]

Visit our website: www.aigovernancepartners.com.au

Subscribe to our newsletter: Subscribe

If you enjoyed this episode, please be sure to give us a rating, leave a comment and follow us for more episodes.

So long and thanks for all the listening.

Don't panic. On August 2, 2026, the EU AI Act activates core transparency duties under Article 50, grants the European AI Office broad enforcement powers over general-purpose models, and adjusts previous high-risk compliance timelines.

In this episode, I picked up John Webb-O'Rourke and Shane McCarthy from Ambrion AI, an Irish intelligence company purpose built for the AI era.  John is a recovering lawyer and the Ambrion AI Managing Partner. Shane is a serial builder of AI-native companies and a part founder of Ambrion AI.

Sound familiar? John and Shane joined me in Episode 2. Check that one out too because it's our most downloaded episode in 2026.

John and Shane return to the pod to share their insights on the EU AI Act activations commencing on August 2, 2026.

Episode navigation:

02:17 The introduction of the EU AI Act on 2 August

03:10 How seriously are these Regulations being taken?

04:07 How has regulation driven adoption of AI governance?

10:01 Will fines drive meaningful AI governance adoption?

14:55 What are the conditions for a Regulator to take action?

20:09 What are the consequences for a significant AI failure?

27:07 What changes are you seeing at a country level?

34:19 What is the Irish government doing about AI governance?

41:39 What will happen between now and Christmas 2026?

46:36 How should companies be managing their AI risk?

50:37 Shane on failing again, just failing better.

53:16 John on how difficulties strengthen the mind

Shane's quote: "Ever tried. Ever failed. No matter. Try again. Fail again. Fail better." from Samuel Beckett

John's quote: "Difficulties strengthen the mind, as labour does the body." from Seneca

 Learn more about John and Shane

John Webb-O'Rourke on LinkedIn - linkedin.com/in/john-webb-o-rourke-219b4315

Shane McCarthy on LinkedIn - linkedin.com/in/shanemcsocial

Ambrion AI website:  https://ambrion.ai/

Hitchhiker’s Guide to AI Governance

Hosted by AI Governance partner, Bruce Mullan, who helps companies confidently adopt the 42 Statements of the Australian AI governance standard. 

Check out our articles on Substack: https://hhgtaig.substack.com/

Visit our website: www.aigovernancepartners.com.au

Visit our publications and subscribe to our newsletter: https://hhgtaig.substack.com/

If you enjoyed this episode, please be sure to give us a rating, leave a comment and follow us for more episodes.

So long and thanks for all the listening.

To watch this episode as a video visit: https://youtu.be/ygSaj2_yWVg?si=4FXRLMMZqbeYd5DG

Episode Navigation

0:00 When AI goes wrong, it goes badly wrong

2:10 Why our Regulators are twitchy

4:43 Examples of AI systems and use cases

6:07 Biggest challenge when deploying AI systems

7:36 Why do we need an AI Governance Standard?

8:52 The new Australian AI Governance Standard

15:38 Where Copilot deployments go wrong

17:25 Quick AI Governance wins

18:12 AI risk exposure will grow

19:33 What does good AI governance look like?

ABOUT THIS BONUS EPISODE

An ASX listed company excitedly deployed Microsoft Copilot across 9,000 staff. Unfortunately, Copilot AI was given unrestricted access to employee data. Once it was live, staff could ask it for salary information on any person in the company. As a dutiful AI assistant, it gladly obliged. 👌 Anyone's salary was available for instant inspection.

Oops.

Then came the kill switch, damage control and incident comms. An expensive mistake.

Could this AI mistake happen in your company?

• Privacy breaches and OAIC notifications
• Legal exposure and compensation to staff
• Workplace distrust
• Endless remediation meetings
• Ongoing employee retention issues

Overlooking Copilot AI data access controls is simply the canary in the coal-mine. A prescient warning that companies now require strengthened AI governance as the capabilities of advanced AI far outpace its ability to keep up ... and the Regulators are coming.

Five authoritative Australian bodies* have now issued AI risk warnings aimed at boards and leadership teams across Australia.

* OAIC, APRA, ASIC, ASD and Five Eyes.

Regulation of AI lands on December 10. Companies that use AI to make or substantially assist in making decisions about individuals (affecting rights, interests, or wellbeing) to disclose this in their privacy policies.

I share you how to get started and turn the AI Governance Standard from a compliance tick-off into practical, operational capabilities.

• Understand why the Australia's AI Governance Standard exists, who can use it and how you can stay ahead of the compliance curve
• Become familiar with the 42 AI technical statements mapped against some real-world AI governance failures
• Learn about the most impactful AI governance statements
• Learn how to transform AI governance standards into practical, operational capabilities.

Hitchhiker’s Guide to AI Governance

Hosted by AI Governance partner, Bruce Mullan, who helps companies confidently adopt the 42 Statements of the Australian AI governance standard. 

Check out our articles on Substack: https://hhgtaig.substack.com/

To learn more, visit our website: www.aigovernancepartners.com.au

If you enjoyed this episode, please be sure to give us a rating, leave a comment and follow us for more episodes.

So long and thanks for all the listening.

Don’t panic. In this engaging two part episode, I picked up Career Transition expert, Pamela Frost.

Pamela has thirty years of expertise across capability assessment, talent management, career transition coaching, leadership development and employee engagement.

Pamela is the founder and CEO of Adapt and Thrive, a multi-tool, multi-layered AI platform enabling people to realise their potential and develop the capabilities required to navigate an emerging future.

Pamela's tools enable people to disrupt themselves, and be well ahead of the AI displacement curve.

Key Takeaways - Part 1

• The realities of worker displacement on careers and workplace dynamics
• Which occupations will be most disrupted?
• Current landscape of AI adoption and impact on job security
• What are the gender dynamics at play in disruption?
• The importance of honest conversations with staff

Key Takeaways - Part 2

• How to disrupt yourself before the AI does

Top Occupations Most Exposed to AI Displacement Risk

• General Clerks
• Retail Managers
• Software & Applications Programmers
• Accountants
• Receptionists
• Contract, Program & Project Administrators
• Accounting Clerks
• Purchasing & Supply Logistics Clerks
• Advertising & Marketing Professionals
• Checkout Operators & Office Cashiers

Top Occupations Least Exposed to AI Displacement Risk

• Aged & Disabled Carers
• Electricians
• Truck Drivers
• Child Carers
• Commercial Cleaners
• Carpenters & Joiners
• Metal Fitters & Machinists
• Plumbers
• Gardeners
• Forklift Drivers

Source:

AI and Employment Australia published in July 2026 by the Department of Employment and Workplace Relations

Where's Pamela?

Linked In: linkedin.com/in/pamelamfrost

Adapt and Thrive Website: https://adaptandthrive.ai/

If you are in a career that's at risk of displacement, Pamela is looking to work with people who want to reimagine their relevance by road-testing her new AI software tool (called Crystal) to see if it helps your situation. You can either create a log in yourself (link above) or connect with her on LinkedIn to participate.

Hitchhiker’s Guide to AI Governance

Hosted by AI Governance partner, Bruce Mullan, who helps companies confidently adopt the 42 Statements of the Australian AI governance standard. 

Check out our articles on Substack: https://hhgtaig.substack.com/

To learn more, visit his website: www.aigovernancepartners.com.au

If you enjoyed this episode, please be sure to give us a rating, leave a comment and follow us for more episodes.

So long and thanks for all the listening.

Don’t panic. In this engaging two part episode, I picked up Career Transition expert, Pamela Frost.

Pamela has thirty years of expertise across capability assessment, talent management, career transition coaching, leadership development and employee engagement.

Pamela is the founder and CEO of Adapt and Thrive, a multi-tool, multi-layered AI platform enabling people to realise their potential and develop the capabilities required to navigate an emerging future.

Pamela's tools enable people to disrupt themselves, and be well ahead of the AI displacement curve.

Key Takeaways - Part 1

• The realities of worker displacement on careers and workplace dynamics
• Which occupations will be most disrupted?
• Current landscape of AI adoption and impact on job security
• What are the gender dynamics at play in disruption?
• The importance of honest conversations with staff

Key Takeaways - Part 2

• How to disrupt yourself before the AI does

Top Occupations Most Exposed to AI Displacement Risk

• General Clerks
• Retail Managers
• Software & Applications Programmers
• Accountants
• Receptionists
• Contract, Program & Project Administrators
• Accounting Clerks
• Purchasing & Supply Logistics Clerks
• Advertising & Marketing Professionals
• Checkout Operators & Office Cashiers

Top Occupations Least Exposed to AI Displacement Risk

• Aged & Disabled Carers
• Electricians
• Truck Drivers
• Child Carers
• Commercial Cleaners
• Carpenters & Joiners
• Metal Fitters & Machinists
• Plumbers
• Gardeners
• Forklift Drivers

Source:

AI and Employment Australia published in July 2026 by the Department of Employment and Workplace Relations

Where's Pamela?

Linked In: linkedin.com/in/pamelamfrost

Adapt and Thrive Website: https://adaptandthrive.ai/

If you are in a career that's at risk of displacement, Pamela is looking to work with people who want to reimagine their relevance by road-testing her new AI software tool (called Crystal) to see if it helps your situation. You can either create a log in yourself (link above) or connect with her on LinkedIn to participate.

Hitchhiker’s Guide to AI Governance

Hosted by AI Governance partner, Bruce Mullan, who helps companies confidently adopt the 42 Statements of the Australian AI governance standard. 

To learn more, visit his website: www.aigovernancepartners.com.au

If you enjoyed this episode, please be sure to give us a rating, leave a comment and follow us for more episodes.

So long and thanks for all the listening!

Don’t panic. In this episode I picked up Information Governance expert, Phyllis Elin.

With over three decades of senior information governance leadership, Phyllis Elin helps her global clients create, deploy, and maintain defensible and cost-saving information governance strategies.

After 30 years, she's now preparing to bring Information Governance into the AI era.

Key Takeaways

• The importance of records management is highlighted through various unique experiences.
• Privacy and compliance are paramount in information governance.
• The tragic events of 9/11 led to increased awareness of data management.
• Organizations must prepare for AI implementation carefully.
• Developing a records retention schedule is crucial for effective governance.
• Challenges in document management persist despite technological advancements.
• The foundation of all work is the records retention schedule.
• AI may not provide reliable information for records retention rules.
• Organisations must prepare their data before implementing AI.
• Smart scanning and shredding are essential for effective document management.

Where's Phyllis? You can find her here:

Linked In: linkedin.com/in/phylliselin

Website: knowledgepreservation.com

Hitchhiker’s Guide to AI Governance

Hosted by AI Governance partner, Bruce Mullan, who helps companies confidently adopt the 42 Statements of the Australian AI governance standard. 

Check out his articles on Substack: https://hhgtaig.substack.com/

To learn more, visit his website:

www.aigovernancepartners.com.au

If you enjoyed this episode, please be sure to give us a rating, leave a comment and follow us for more episodes.

So long and thanks for all the listening!

Don’t panic. In this episode I picked up Crisis Expert, Gerry McCusker.

Gerry McCusker is the driving force behind The Drill, unique software for crisis simulation training.

Gerry talks about:

• AI Risks Are Often Old Risks in New Packaging
• Focus on Consequences, Not the Technology
• AI Amplifies Existing Organisational Weaknesses
• Organisations Need Business Continuity and Crisis Planning for AI
• Crisis Preparedness Requires Practice, Not Just Documentation
• Human Judgment Remains Critical

Where's Gerry? You can find him here:

Linked In: linkedin.com/in/gerrymccuskermscpr

Website: https://www.thedrill.com.au/

Nigel Farage bank controversy Gerry mentioned: https://en.wikipedia.org/wiki/Nigel_Farage_Coutts_bank_scandal

Gerry's lucky quote: Perhaps our eyes need to be washed by our tears once in a while, so that we can see life with a clearer view again.

Hitchhiker’s Guide to AI Governance

Hosted by AI Governance partner, Bruce Mullan, who helps companies confidently adopt the 42 Statements of the Australian AI governance standard. 

Check out our articles on Substack: https://hhgtaig.substack.com/

To watch this podcast on Youtube: Hitchhikers pod

To learn more, visit his website:

www.aigovernancepartners.com.au

If you enjoyed this episode, please be sure to give us a rating, leave a comment and follow us for more episodes.

So long and thanks for all the listening!

Don’t panic. In this episode I picked up COO Duncan Brett.

Duncan is the successful Chief Operating Officer at Decidr AI.

Duncan shares his perspectives about these topics:

- AI is Really About “Intelligence”, Not Just Models

- Governance, Sovereignty & Trust Are Becoming Core Business Issues

- Businesses Are Racing Into AI Without Foundations

- Department-Led AI Could Create Chaos

- Human + AI = Repurposing, Not Replacement

- AI Adoption is Primarily a Cultural Leadership Challenge

Learn more about Duncan

Duncan on LinkedIn:  linkedin.com/in/duncanbrett

Decidr website: https://www.decidr.ai/

The Sh!t Happens Quote: Sometimes you're the windscreen. Sometimes you’re the mosquito.

Hitchhiker’s Guide to AI Governance

Hosted by AI Governance partner, Bruce Mullan, who helps companies confidently adopt the 42 Statements of the Australian AI governance standard. 

Check out our articles on Substack: https://hhgtaig.substack.com/

To watch this podcast on Youtube: Hitchhikers pod

To learn more, visit his website:

www.aigovernancepartners.com.au

If you enjoyed this episode, please be sure to give us a rating, leave a comment and follow us for more episodes.