In this episode, Bill DeMent and James Groves sit down with Jorge Figueroa to talk about leadership as a learned skill, not just a job title.
The conversation explores what real leadership looks like in practice, how leaders grow through adversity, and why intentional development is critical for building strong teams.
This episode is especially valuable for business owners, managers, and franchise leaders who want to improve communication, accountability, and performance without relying on authority alone.
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Chapters |
00:00 – Episode intro & leadership mindset
01:18 – Meet Jorge Figueroa
04:05 – Leadership vs position
07:30 – Why leadership must be learned
11:15 – Developing leaders at every level15:40 – Accountability without authority
19:55 – Communication that builds trust
24:20 – Overcoming leadership blind spots
29:05 – Applying leadership in real businesses
33:45 – Final thoughts on growth and impact
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