In this episode Bill and James discuss the importance of Building a Positive Company Culture. They outline some examples that have worked for Hole in the Wall and has helped retain quality employees and create a family atmosphere which leads to a better experience for their customers.

Read the blog post at https://www.holeinthewalldrywallrepair.com/the-value-of-a-strong-company-culture-lessons-from-a-drywall-repair-company/

In this episode Bill and James talk with Trish Murphy, owner of Marketing Smarty Pants, a full-service Digital Marketing Agency. Trish and her team continue to be essential Hole in the Wall and continues to innovate and cultivate new ways to grow our brand. Bill and James talk to Trish about the need for Social Media and pain points that having a digital marketing agency, like Marketing Smarty Pants, can alleviate for a small business owner. www.marketingsmartypants.com 

In this episode Bill and James talk with Tim Conner of FMS about process of building the franchise manuals and operations procedures. Tim works closely with his brother Chris and a team of highly qualified staff to walk business owners through the franchise process. www.fmsfranchise.com

In this episode Bill and James talk with Chris Conner, founder of FMS. Franchise Marketing Systems (FMS) is a company that helps new and existing franchise business to create, launch and execute franchise growth strategies. Bill and James talk with Chris about FMS and the process of starting a franchise brand. www.fmsfranchise.com 

This is part 1 of Bill and James documenting their journey into franchising Hole in the Wall Drywall Repair and what has transpired up to this point. They take time to discuss the thought process and the preparation it took to even begin thinking about franchising. 

This will be 1 of many discussions about franchising. Thank you for joining us on this journey.

Hole in the Wall Business Podcast with Bill and James is a place where we can share our journey as small business owners. The good, the bad and the... not so good. 

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