In this Episode, discover how proactive communication and genuine relationships with case managers can elevate your home care agency. 

Special guest, Jonna Herbstritt, shares insights on avoiding pitfalls and improving client outcomes through honest dialogue and caregiver personality matching. Learn practical strategies to enhance service quality and reputation, attract more referrals, and retain top caregivers.

The new C.R.U.S.H. initiative is revolutionizing fraud detection across health care, requiring agencies to tighten billing practices and prepare for increased scrutiny. This episode provides practical strategies to ensure compliance and safeguard your agency from costly audits.

In Indiana, there is a new Medicare certification deadlines and the July 1st enrollment requirement is rapidly approaching. This episode offers essential updates and actionable steps to align your agency with these changes and maintain compliance.

In this week's episode, we discuss significant legislative changes impacting home care across various states. We cover Ohio's upcoming Medicaid budget and its implications, Georgia's Medicaid expansion debates, and Indiana's new FSSA guidelines. Additionally, we highlight North Carolina's healthcare merger and Illinois' quarterly reporting requirements, providing listeners with essential insights into how these changes affect home care services.

Our featured guest is Tracy Cram Perkins, a seasoned dementia caregiver, author, and speaker. Discover personal stories, practical tips, and innovative solutions for caregiving and dementia care navigation that can transform your approach and outlook.

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Resources Mentioned: 

2025 Ohio Medicaid Expansion Study

Indiana Medicaid Strategies

Georgia Status of State Medicaid Expansion Decisions

North Carolina Medicaid Health Plans & Programs

Illinois Supported Living Program Quality Metrics Process

In this week's episode, we're covering Indiana's Structured Family Caregiving Home Visits modifying requirements, the Ohio EVV claims-matching requirements taking placing March 1st, Georgia members have lost Medicaid coverage the first week of February, North Carolina Medicaid published a 2026 Current Procedure Terminology update, and Illinois law changes for Medical equipment.

Our guest this week is Kristy Pyles of In Your Corner Consulting to talk common EVV mistakes, how agencies can prepare for audits, and why advocacy for providers is so important to deliver essential services.

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Resources Mentioned: 

• Click Here to Schedule a Call with Kristy
• MyCare Ohio health plans
• Indiana Structured Family Caregiving
• Georgia Members Lost Medicaid Coverage #1
• Georgia Members Lost Medicaid Coverage #2
• North Carolina Current Procedure Terminology Codes Update #1
• North Carolina Current Procedure Terminology Codes Update #2
• IL Durable Medical Equipment Law Change

In this week's episode, we're covering Indiana's Structured Family Care new quarterly requirements, the Ohio Department of Health's grace period for renewals, the updated provider manuals available in GAMMIS for Georgia, North Carolina's new 2026 Current Procedure Terminology bulletin, and the Illinois Department of Healthcare and Family Services notice on expectations and timelines for the Supportive Living Program quarterly metrics reporting.

Our featured guest is JR Ricker of Paid.care He is an entrepreneur and the current Head of Care for Paid.care and he will be joining us to talk about the importance of family caregivers, and how to disrupt the industry with marketing.

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Resources Mentioned: 

• Indiana SFC In-Home Visit Requirements
• ODH Renewal Grace Period
• GAMMIS Provider Manual Updates
• Illinois DHFS expectations for Supportive Living program reporting
• North Carolina Current Procedure Terminology Bulletin

In this week's episode, we're covering the launch of Ohio MyCare, the corrections to the Georgia Medicaid claims auditing issue, and the CMS approval to service changes for Indiana waivers. 

Our featured guest is Joel Prevost of Prevost Partners Inc. He is a Licensed Nursing Home Administrator, a Health Services Executive, and he will be joining us to talk about the role of technology in home care. 

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Resources Mentioned: 

• CMS approval of Indiana Waiver Updates
• Georgia Medicaid Auditing Issue (Click the "Search" button to pull up the article from December 23rd, 2025)
• Ohio MyCare Launch
• GEOH Website

In today's emergency episode, we're covering updates to UHC's billing process that will result in claim rejections for HCBS providers in Indiana. This change will go into effect on December 1, 2025.

Resources Mentioned:

• UHC Billing Handout
• GEOH's Website

In this week's episode, we're covering the resumption of Ohio Department of Medicaid exception reviews, the claim payments from Georgia's Department of Community Health, and the mandatory training for becoming a BDS provider in Indiana.

Our featured guest is DeAndra Dycus, from the agency "A Mother's Promise", who will be sharing useful advice with us about how to grow your agency and minimize staff turnover at the same time.

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Resources Mentioned: 

• Georgia Department of Community Health
• Ohio Department of Medicaid
• GEOH Website

In this week's episode, we're covering the end of the Covid19 telemedicine flexibilities for the Georgia Department of Community Health, the reinstatement of pre-pandemic policies, and the end of the notices from the Indiana Department of Health for license renewals concerning personal service agencies, home health services, and hospice.

Our featured guest is Marianne Sciucco of AlzAuthors, who will be joining us to talk about the resources and communities that exist for individuals suffering from alzheimers and dimentia.

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Resources Mentioned: 

• ALZ Authors
• GEOH Website

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In this week's episode we're covering what's been happening with the government shutdown, Medicaid funding for 2026, and updates for Indiana, Georgia, and Ohio concerning the PNM module, Pathways Program, and Medicare certification for 2026.

Our featured guest is Alexis Baker of Bridgetown Music Therapy, who will be joining us to talk about the important role music plays in the lives of her dementia patients. 

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Resources Mentioned: 

• Bridgetown Music Therapy
• GEOH Website
• Government Shutdown Webinar

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