Home Service Happy Hour
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Home Service Happy Hour episodes

  • CleanCon 2026 | How CleanCon is Going to Change Residential Cleaning Events - Late Night Happy Hour. Episode 445

    Hey there, Home Service Homies!

    In this episode, we dive into why CleanCon formed and what the residential cleaning industry has been missing for a long time. I’m talking with the founders about building an event around community, education, and real connection instead of hype and selling from stage. This is about creating a space where owners, managers, and A players actually feel seen and supported.

    We get into how the panels are designed, why mastermind tables are built by company size, and how intentional networking beats another speaker lineup every time. We share why relationships have always been the real value of events and how CleanCon is baking that into the entire experience. If you want to understand where this industry is heading and why this event is different, this conversation lays it all out.

    Learn more about CleanCon, March 16 - 18 • Indianapolis, IN → [https://www.mycleancon.com/]

    1 hr 11 min
  • Leadership & Culture | Borja Cuan on Hiring, Mindset, and Scaling Teams - Late Night Happy Hour. Episode 444

    Hey there, Home Service Homies!

    In this episode, we dive into what actually limits growth in a service business and why it almost always comes back to leadership. I’m sitting down with Borja Cuan of Four15 Digital to talk hiring, mindset, work ethic, and why finding good people is harder than ever. We break down what leaders get wrong when they rely on resumes instead of attitude and how that shows up in performance.

    We also get into remote work, job hopping, pay conversations, and why leaders have to make uncomfortable decisions to build strong teams. We share real experiences from running businesses and working with hundreds of owners who all hit the same ceiling. If you want better employees, stronger culture, and a business that scales without chaos, this episode is for you.

    59 min
  • Slow Season Strategy | How to Prepare, Hire, and Scale Before Busy Season Hits - Turf's Up Radio. Episode 443

    Hey there, Home Service Homies!

    In this episode, we dive into what you should be doing right now if you run a seasonal home service business and want to stop leaving money on the table. We are talking about preparation mode, not rest mode, and why the slow season is where winning companies separate themselves. This is where systems get fixed, plans get built, and momentum gets created before the phones start blowing up.

    We dig into practical moves like dialing in your CRM, tightening pay for performance, building a hiring bench, and mining your customer database early. You will hear real examples of what works, what breaks, and what costs you when you wait too long to act. If you want to start the year fast, protect your capacity, and stop scrambling every spring, this is the playbook.

    52 min
  • Sales Tax Chaos | Holly Hoffman on Fixing Sales Tax for Contractors - Late Night Happy Hour. Episode 442

    Hey there, Home Service Homies!

    In this episode, we dive into sales tax confusion that trips up home service businesses every single day. I’m talking with Holly Hoffman, the Sales Tax Lady, about why sales tax feels scary, how contractors accidentally get it wrong, and what actually matters when the state comes knocking. If you run a service business and hope sales tax just takes care of itself, this conversation is going to wake you up.

    We get into real stories from audits, CRMs, field techs making tax decisions, and how small mistakes quietly turn into big liabilities. We're breaking down how to set your systems up so your team is not guessing, your invoices make sense, and you stop bleeding money in penalties or overpayments. If you want clarity, confidence, and fewer letters from the Department of Revenue, this episode is for you.

    https://salestaxlady.com/

    1 hr 27 min
  • Business & Culture | Recruiting Early, Reading P&Ls, and Leading Better Teams - Turf's Up Radio. Episode 441

    Hey there, Home Service Homies!

    In this episode, we dive into what it really looks like to run and scale a service business when the numbers start to matter more. I’m walking you through how I look at a real P&L, why a million dollars can feel harder than you expect, and how cost of goods, pricing, and training all collide. If you want to stop guessing and start making decisions with confidence, this one is for you.

    We also get deep into recruiting early, building a bench, and why your worst employee sets the ceiling for your business. I talk about culture, core values, appreciation, and why investing in your people is not optional if you want long term growth. This episode is about building a business that supports your life, takes care of your team, and actually works when things get hard.

    1 hr 11 min
  • Home Service Leadership & Growth | Kenny Kaufman on Scaling Locations, Building Real Leaders, and the Future of Lighting - Late Night Happy Hour

    Hey there, Home Service Homies!

    In this episode, we dive into what it really takes to scale home service businesses without losing your sanity or your culture. I’m talking with Kenny Kaufman about adding locations, shared services models, earned equity, and why most people underestimate how long it takes to build a real profit monster. If you think growth is about titles, quick wins, or skipping the hard parts, this conversation is going to challenge you.

    We also get into leadership, parenting, grit, and how the same principles apply at home and in business. We talk about technology, AI, phones, discipline, and why making things harder on purpose might actually make you better. If you care about building a business that lasts, leading people the right way, and understanding where industries like lighting are headed, this episode is for you.

    2 hr 4 min
  • Recruiting Secrets | How to Build a Year Round Hiring Pipeline - Turf's Up Radio. Episode 439

    Hey there, Home Service Homies!

    In this episode, we dive into why January is the best time to recruit and how supply and demand works in your favor right now. I’m walking you through how to build a bench of A players before you actually need them, so you stop panic hiring when spring hits. If you run a seasonal home service business, this is how you protect your growth and your sanity.

    We also get into real stories from the trenches, including what happens when you hire the wrong people and what it looks like when employees go off the rails. I’m talking about training, culture, and why a great employee experience still needs real expectations and real systems. If you want a stronger team this year, start recruiting now and stay consistent.

    1 hr 1 min
  • Happy Hour Christmas Chaos | LiveSwitch AI Demos, Tree Service Sales Fails, and Price Is Right Madness - Turf's Up Radio. Episode 438

    Hey there, Home Service Homies!

    In this episode, we dive into a holiday edition of Home Service Happy Hour where things go off the rails fast and stay there. We talk real home service sales stories, bad contractor follow up, and AI actually working in the trades instead of just being hype. If you have ever waited on a contractor who said about three thousand and disappeared, this episode will feel very familiar.

    We break down LiveSwitch the way I have seen it as a customer and from the business side, showing how video and AI can save time, fuel, and money. We also play a wildly competitive Christmas Price Is Right using real marketplace listings that somehow exist. Stick around because this episode is part sales lesson, part holiday hangout, and pure Home Service Happy Hour chaos.

    1 hr 6 min
  • Hunting and Business Lessons | What Public Land Hunting Teaches Us about Marketing, Pressure, and Timing - Late Night Happy Hour. Episode 437

    Hey there, Home Service Homies!

    In this episode, we dive into public land hunting stories and the real lessons they teach about business, marketing, and decision making. I am walking through wins, losses, and the emotional grind of doing everything right and still not getting the outcome you want. We talk about pressure, timing, instincts, and why adaptation matters more than stubborn consistency.

    We also connect hunting experiences directly to marketing cycles, Google Ads volatility, and why what worked last year can suddenly stop working. I share how seasonality, positioning, and knowing when to push or pivot applies both in the woods and in business. If you like real stories, honest perspective, and lessons you can actually use, pour a drink and enjoy the show responsibly.

    1 hr 21 min
  • Home Service Operations | Seasonal Pressure, Systems, and Hiring Timing - Turf's Up Radio. Episode 436

    Hey there, Home Service Homies!

    In this episode, we dive into the real end of year grind for home service owners as the holiday light season wraps up and burnout starts to hit. I am talking with the crew about what went right, what went wrong, and why December feels amazing and brutal at the same time. We get honest about seasonal pressure, pricing mistakes, customer expectations, and the chaos that comes with running a service business at full throttle.

    We also get into what smart operators do when the season slows down instead of disappearing until spring. I walk through why systems, recruiting, VAs, insurance planning, and financial cleanup matter most when things finally quiet down. If you want to head into next year clearer, calmer, and better prepared, this conversation is exactly the kind of bar stool talk that helps you think straighter.

    1 hr 5 min

About Home Service Happy Hour

From the publisher's feed

🏠 Welcome to "Home Service Happy Hour," the ultimate rendezvous hosted by Dan Platta, the mastermind behind "Best Damn Bookkeeping"! 🍻