Kay welcomed Bethany Stutzman from the United Way of Jackson County to share about their Program Assistance Center, connecting customers in need regardless of where they reside in Michigan. The program, which totals $12 million statewide, has a goal of serving 25,000 households and 1,000 small businesses. CARE Plus is a 12-month affordable payment plan that helps income-qualified customers stay on top of their energy bills. As a CARE member, participants have a portion of their monthly bill paid by the program, and any past-due balance is gradually forgiven as a reward for on-time payments. CARE Plus members may also be eligible for Consumers Energy’s Helping Neighbors program, which provides no-cost, in-home energy efficiency upgrades to help reduce energy costs.
For customers not served by Consumers Energy, United Way’s Program Assistance Center can connect them to programs through other utility providers and the statewide MEAP, which is funded through the Michigan Department of Health and Human Services. The Program Assistance Center guides callers through the eligibility and application process. Callers also have the chance to learn about resources to address other needs, such as how to manage household finances. To apply online, go to www.helpwithutilities.com. For help with the process, or to receive an application by mail, call (517) 741-0202 or email [email protected].