Victoria Vyalikova, founder of Brand House, a digital marketing agency serving B2B and professional services from Aberdeen to international markets. We talk about building a specialist-first team, the associate model, and why honesty and transparency are the ultimate growth levers. Victoria shares her journey from Big Four marketing to launching during downturns, navigating COVID, and treating AI as a productivity booster—not a replacement for human judgment. We dig into people-pleasing, perfectionism, pricing fairly when AI speeds work up, and the real “juggle vs. balance” of a founder’s life. 

In this episode:

• From EY/KPMG to founder: spotting the local digital gap and starting as a white-label freelancer before hiring in-house.
• The associate model: why deep specialists beat generalists, and how to find, test, and keep great partners.
• Values in action: “hard truth over comfortable lie,” expectation-setting, and saying no to conflicting goals.
• Resilience through shocks: oil crash, COVID, and today’s uncertainty—what held, what changed, what grew.
• AI at work: where it helps (analysis, content, reporting), where nuance matters, and why she reduced prices as efficiency rose.
• Personal growth: recovering people-pleaser, perfectionism, therapy/coaching, and redefining “balance” as intentional trade-offs.
• Early roots: tutoring at 13, problem-solving as an identity, and choosing a career built on earned autonomy.

Timestamps:

00:00 Intro & Brand House focus (B2B/professional services)

• 05:00 Specialist team & associates

• 09:30 Reframing creativity

• 11:00 Honesty, expectations, and saying no

• 15:00 People-pleasing & perfectionism

• 19:00 Riding downturns

• 20:30 COVID: mental health, demand spike, onboarding associates

• 24:00 AI as opportunity, not threat

• 27:00 Pricing with integrity in the AI era

• 30:00 Entrepreneur or accident? Problem-solver origins

• 33:00 Women as do-ers: “What are we going to do now?”

If you’re a female founder aiming for £1m+ turnover by 2030, book a 30-minute coaching chat with Brenda for a practical action plan https://bit.ly/brencares