This Podcast in Hindi, explains the Basic guidelines to be followed in a FSSAI based Food Production Zone Checklist and how to use this Checklist in Hotel Food Production Areas.

This Podcast in Hindi explains some Basic Tips and Techniques to Handle Certain Difficult Situations in Hotels and Hospitality.

This Podcast in Hindi, explains Effective Guest Complaint Handling techniques that could be followed in Hotels and Hospitality.

This Podcast in Hindi, explains Basic Telephone Etiquettes to be followed by Hotel and Hospitality Professionals.

This Podcast in Hindi, explains the subtle nuances and techniques of a positive body language and how it makes a huge difference in dealing with Hotel Guests.

This Podcast in Hindi focusses on the essential Etiquettes and Manners to be followed by Hotel and Hospitality Professionals.

This Podcast, in Hindi Explains the 5 essential Steps to Quality Service in Hotels and Hospitality.

This Podcast, titled "Basics of Service Excellence in Hotels," in Hindi, primarily focuses on strategies for delivering exceptional customer service, particularly within the hospitality sector. The Podcast outlines best practices for managing customer complaints, emphasizing their role as opportunities for improvement and guest retention.The Podcast also explores the critical role of effective communication skills, both verbal and non-verbal, in creating positive guest interactions and fostering a "selling" approach to service. Finally, it highlights the importance of teamwork and individual characteristics that contribute to a "good service person," underscoring how these elements collectively drive the pursuit of service excellence that exceeds guest expectations.

This Podcast titled "Basics of Service Excellence in Hotels," primarily focuses on strategies for delivering exceptional customer service, particularly within the hospitality sector.It outlines best practices for managing customer complaints, emphasizing their role as opportunities for improvement and guest retention. The Podcast also explores the critical role of effective communication skills, both verbal and non-verbal, in creating positive guest interactionsand fostering a "selling" approach to service. Finally, it highlights the importance of teamwork and individual characteristics that contribute to a "good service person," underscoring how these elements collectively drive the pursuit of service excellence that exceedsguest expectations.

This podcast explains Regenta Rewards, Frequently Asked Questions, its benefits, the process, the booking engine interface and its unique features.