It happens. You speak to a customer, they won't make an appointment to come in, the call ends and you spend hours leaving follow-up voicemails...and no one ever calls you back. In this episode, let's explore why that may happen, learn how to avoid it, and dive into what we need to do when leaving messages or how to handle the call if you can actually get them back on the phone. This is a challenging topic, use these tips to help you follow up with unsold customers!