This week, we’re kicking off our new Hotels of the World series, where we uncover the stories and secrets beyond the check-in counter at popular hotels.

For our first episode of the new series, Megan French and Penny Thomas chat with Mercure Perth general manager Brian McHenry about what goes on behind the scenes at his hotel in Perth’s CBD. 

Having spent 35 years in the hospitality industry, Brian shares insights into his role, what he loves most about the business, and anecdotes from memorable guest experiences. He also explains the importance of crafting unique, localised stays that leave a lasting impression.

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