Learn more about RingCX https://activateCX.arroyo360.com/ringcx
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Watch Frank Rogers with Special Guest Amir Hameed, discuss AI contact center solutions and how RingCentral has bet the farm on customer experience and artificial intelligence. Don't miss out on this insightful conversation!

Chapters:
00:00 What is the RingCX Strategy?
04:40 Moving the Contact Center Forward in the Journey
08:26 Betting the Farm
11:28 Data is the New Oil
14:01 Wisdom gained from Lessons Learned
16:06 What we can expect next?
18:35 Head over Heals
21:56 The Non Sales Pitch
23:26 Closing

#podcast #contactcenter #ai #customerservice #salesstrategy